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Kevin Derrick Location
Texas, United States
Kevin Derrick Work
2017 -now Senior Service Delivery Analyst @
2014 -2017 Supervisor Service Delivery - Americas - Service Management - iIntegrate Team Member @
2011 -2014 Deployment Specialist @
2006 -2011 CUSTOMER SERVICE – INCIDENT MANAGEMENT @
2006 -2006 CUSTOMER SERVICE – SERVICE REQUEST MANAGEMENT TEAM LEAD @
2006 -2006 CUSTOMER SERVICE – WORKFLOW MANAGER @
2005 -2006 Customer Service – Queue Coordinator @
Kevin Derrick Education
Duncanville High School 1994-1998
Kevin Derrick Skills
IT Service Management
Incident Management
Service Delivery
ITIL
Microsoft Excel
BMC Remedy
PowerPoint
Change Management
Project Management
ServiceNow
Microsoft Word
Major Incident Management
Problem Management
Microsoft Office
Business Analysis
Customer Service
Windows
Metrics
Reporting & Analysis
Sametime
Integration
Outlook
Skype
OneNote
Service Level Management
Asset Management
Lotus Notes
Report Writing
Document Management
Reporting and Analysis
ITIL Certified
Vendor Management
Kevin Derrick Summary
Kevin Derrick, based in Texas, United States, is currently a Senior Service Delivery Analyst at DXC Technology. Kevin Derrick brings experience from previous roles at CSC - Computer Sciences Corporation and CSC. Kevin Derrick holds a 1994 - 1998 Duncanville High School. With a robust skill set that includes IT Service Management, Incident Management, Service Delivery, ITIL, Microsoft Excel and more. Kevin Derrick has 1 emails and 1 mobile phone numbers on RocketReach.
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