Kevin Derrick Email & Phone Number
Senior Service Delivery Analyst @ DXC Technology
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Kevin Derrick Location
- Texas, United States
Kevin Derrick Work
- Senior Service Delivery Analyst @ (April 2017 - Present)
- Supervisor Service Delivery - Americas - Service Management - iIntegrate Team Member @ (October 2014 - April 2017)
- Deployment Specialist @ (July 2011 - October 2014)
- CUSTOMER SERVICE – INCIDENT MANAGEMENT @ (October 2006 - July 2011)
- CUSTOMER SERVICE – SERVICE REQUEST MANAGEMENT TEAM LEAD @ (June 2006 - October 2006)
- CUSTOMER SERVICE – WORKFLOW MANAGER @ (March 2006 - June 2006)
- Customer Service – Queue Coordinator @ (September 2005 - March 2006)
Kevin Derrick Education
- Duncanville High School 1994-1998
Kevin Derrick Skills
- IT Service Management
- Incident Management
- Service Delivery
- ITIL
- Microsoft Excel
- BMC Remedy
- PowerPoint
- Change Management
- Project Management
- ServiceNow
- Microsoft Word
- Major Incident Management
- Problem Management
- Microsoft Office
- Business Analysis
- Customer Service
- Windows
- Metrics
- Reporting & Analysis
- Sametime
- Integration
- Outlook
- Skype
- OneNote
- Service Level Management
- Asset Management
- Lotus Notes
- Report Writing
- Document Management
- Reporting and Analysis
- ITIL Certified
- Vendor Management
Kevin Derrick Summary
- Kevin Derrick, based in Texas, United States, is currently a Senior Service Delivery Analyst at DXC Technology. Kevin Derrick brings experience from previous roles at CSC - Computer Sciences Corporation and CSC. Kevin Derrick holds a 1994 - 1998 Duncanville High School. With a robust skill set that includes IT Service Management, Incident Management, Service Delivery, ITIL, Microsoft Excel and more. Kevin Derrick has 1 emails and 1 mobile phone numbers on RocketReach.
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