Customer Success Manager - Team Lead @ (May 2025 - January 2026)
National Customer Success Manager - Team Lead @ (August 2024 - April 2025)
Customer Success Manager - Team Lead @ (April 2023 - August 2024)
Customer Success Manager @ (December 2021 - April 2023)
Account Executive @ (December 2019 - December 2020)
Regional Sales Director @ (October 2018 - November 2019)
Business Development Lead @ (July 2016 - October 2018)
Account Manager - SMB @ (September 2015 - July 2016)
Business Development Representative @ (June 2014 - August 2015)
Kevin Cassidy Education
Texas McCombs School of Business
Master of Business Administration - MBA (MBA Candidate)
2025-2027
The University of Texas at Austin
Bachelor of Arts (BA) (Economics; Business Foundations)
2010-2014
Strake Jesuit College Preparatory 2006-2010
Kevin Cassidy Skills
Account Management
Artificial Intelligence (AI)
Business Development
CRM
Cloud Computing
Communication
Creative Problem Solving
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Customer Support
Data Analysis
Determined to Succeed
Employee Benefits Design
Employee Engagement
Enterprise Software
Event Management
Event Planning
Experience Management
Information Technology
Internet of Things (IoT)
IoT
Leadership
Management
Marketing
Microsoft Excel
Microsoft Word
Operations Management
Oracle
PowerPoint
Problem Solving
Program Management
Public Relations
Public Speaking
SaaS
Sales
Sales Enablement
Salesforce.com
Security Operations
Social Media
Social Media Marketing
Social Networking
Software as a Service (SaaS)
Solution Selling
Team Leadership
Teamwork
Time Management
Training Delivery
Upselling
Kevin Cassidy Summary
Kevin Cassidy, based in Dallas, TX, US, is currently a Director, Monitoring Operations - Dallas at ECAM. Kevin Cassidy brings experience from previous roles at ECAM and Stealth Monitoring, Inc.. Kevin Cassidy holds a 2025 - 2027 Master of Business Administration - MBA in MBA Candidate @ Texas McCombs School of Business. With a robust skill set that includes Account Management, Artificial Intelligence (AI), Business Development, CRM, Cloud Computing and more. Kevin Cassidy has 2 emails and 1 mobile phone numbers on RocketReach.
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