Kerri Baker Email
Claims Operations Manager (Ad Repair) @ Hastings Direct
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Kerri Baker Location
- Littlestone, GB
Kerri Baker Work
- Claims Operations Manager (Ad Repair) @ (June 2024 - Present)
- Third Party Claims Manager @ (November 2022 - Present)
- Contact Centre Leader @ (October 2014 - November 2022)
- Team Leader @ (November 2010 - September 2014)
- Team Manager @ (January 2007 - November 2010)
- Quality Assurance Advisor @ (January 2005 - January 2007)
Kerri Baker Education
- Southlands Comprehensive School
Kerri Baker Skills
- Adaptation
- Business Analysis
- Call Centers
- Change Management
- Coaching
- Communication
- Computer Literacy
- Contact Center Management
- Customer Experience
- Customer Retention
- Customer Satisfaction
- Customer Service
- Customer-Focused Service
- Driving Performance
- Employee Engagement
- General Insurance
- Insurance
- Insurance Industry
- Interpersonal Skills
- Leadership
- Leadership Development
- Management
- People Development
- People Management
- Performance Improvement
- Performance Management
- Problem Solving
- Relationship Building
- Sales
- Service Focused
- Service of Process
- Stakeholder Engagement
- Stakeholder Management
- Succession Planning
- Team Leadership
- Team Management
- Team Motivation
- Teamwork
- Time Management
Kerri Baker Summary
- Kerri Baker, based in Littlestone, GB, is currently a Claims Operations Manager (Ad Repair) at Hastings Direct. Kerri Baker brings experience from previous roles at Hastings Direct and Saga plc.. Kerri Baker holds a Southlands Comprehensive School. With a robust skill set that includes Adaptation, Business Analysis, Call Centers, Change Management, Coaching and more. Kerri Baker has 1 emails on RocketReach.
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