John Crawford Location
Manchester, GB
John Crawford Work
- 2021 - now Head of Customer Loyalty @ Hastings Direct
- 2019 - 2021 Associate Director, Customer Experience Strategy and Transformation @ Cognizant
- 2018 - 2019 Interim Head of Organisational Design (10 month contract) @ 1st CENTRAL
- 2016 - 2018 Head of Customer Service Capability @ Swinton Group
- 2015 - 2015 Director Customer Service @ everywhen
- 2011 - 2015 Head of Customer Service and Sales @ Co-op Insurance
- 2009 - 2011 Commercial Manager Direct Sales @ Co operative Financial Services
- 2008 - 2009 Manager, Payment Services @ The Co operative Bank
- 2006 - 2008 Project and Programme Manager @ Co operative Financial Services
- 2004 - 2006 Customer Service Manager @ Co operative Financial Services
John Crawford Education
- Lancaster University Business School
(Strategic Leadership)
2006 - 2008 - The University of Manchester
(Town & Country Planning)
1993 - 1997
John Crawford Skills
- Performance Management
- Stakeholder Management
- Management
- Customer Experience
- Change Management
- Direct Sales
- Project Delivery
- Business Process Improvement
- Customer Service
- Team Leadership
John Crawford Summary
John Crawford, based in Manchester, GB, is currently a Head of Customer Loyalty at Hastings Direct. John Crawford brings experience from previous roles at Cognizant, First Central, Swinton Insurance and Towergate Insurance. John Crawford holds a 2006 - 2008 Lancaster University Business School. With a robust skill set that includes Performance Management, Stakeholder Management, Management, Customer Experience, Change Management and more. John Crawford has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Hastings Direct Employees
-
Simon Legg
Chief Information Security Officer (CISO) at Hastings Direct
England, United Kingdom23 -
21
-
2
-
Richard Jennings
Head Of Renewals at Hastings Direct
Leicester, GB11 -
John Crawford
Head of Customer Loyalty at Hastings Direct
Manchester, GB11
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