Kent Morris Email & Phone Number
Vice President, Customer Experience @ ALERT 360
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Kent Morris Location
- Tulsa, OK, US
Kent Morris Work
- 2015 -now Vice President, Customer Experience @
- 2011 -2014 Vice President, Customer Support @
- 2006 -2011 Corporate Director of Customer Service @
- 2004 -2009 Business Owner @ The Vintage Pros
- 2001 -2004 Director of Customer Service @
- 1998 -2001 Site Director and Director of Customer Operations @
Kent Morris Education
- Southeast High School 1973-1976
- University of Oklahoma - Price College of Business
Bachelor of Business Administration (BBA) (Finance)
Kent Morris Skills
- Call Center Management
- Telecommunicatons Technology Support
- Staff Mentoring
- Software Support
- Call Center
- Call Centers
- Process Improvement
- Sales Management
- Technical Support
- Customer Satisfaction
- Strategic Planning
- CRM
- Customer Experience
- Customer Retention
- Management
- Team Building
- Sales
- Customer Service
- Account Management
- Telecommunications
- Retail
- Leadership
- Human Resources
- Software Quality Assurance
- IT Hardware Support
- Cross-functional Team Leadership
- Start-ups
- Budgets
- E-commerce
- Team Leadership
- Consumer Electronics
- Start Ups
- Cricket
- Outlook
- Broadband
- Strategy
- Technical Operations
- Planning
- Payments
- Service Delivery
- Cable Television
- Retail Sales
- Resources
- Software
- Analytical Skill
- Vendor Management
- Metrics
- Cisco VoIP
- SAT
- Employee Turnover
- Marketing
- Software Development
- Scripting
- Network Administration
- Change Management
- Stress
- Customer Support
- Email Management
- Security
- Morale
- Liquidation
- Profit
- C
- Reporting
- Benchmark
- Cross Functional Team Leadership
- ACD
- Wireless
- Leadership Development
- Operations
- Consulting
- Chat
- Customer Contact
- Performance Measurement
- Charter
- Spring Framework
- Analytical Skills
- Contact Centers
- P&l Management
- MS Excel
- E Commerce
- Contact Center Management
- Sales Services
- Gas Industry
- Petroleum
- Workforce Management
- Fraud Detection
- Distribution
- Electronics
- Net Promoter Score
- Data Services
- Performance Metrics
- CTI
- Business Process Improvement
- Deliverables
- Professional Development
- Professional Services
- IP
- Cloud Computing
- Engineering
- Customer Acquisition
- BPO
- Quality Control
- Incentives
- Rewards
- Transformations
- Gas
- Video
- VoIP
- Telephony
- Hardware Support
- Multimedia
- Keys
- Client Services
- Grapevine
- Microsoft Office
- Scratch
- Reviews
- IVR
- Fraud Prevention
- Training
- Hardware
- Kana
- ATG
- Root Cause
- PowerPoint
- Attrition
- Executive Development
- Key Account
- Microsoft Excel
- Escalation
- Communication
- Performance Management
Kent Morris Summary
- Kent Morris, based in Tulsa, OK, US, is currently a Vice President, Customer Experience at Alert 360. Kent Morris brings experience from previous roles at FACTOR, GameStop, The Vintage Pros and Charter Communications. Kent Morris holds a 1973 - 1976 Southeast High School. With a robust skill set that includes Call Center Management, Telecommunicatons Technology Support, Staff Mentoring, Software Support, Call Center and more. Kent Morris has 1 emails and 1 mobile phone numbers on RocketReach.
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