Kenan Byrd Email & Phone Number
Systems Engineering Manager @ VitalSource
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Kenan Byrd Location
- Fuquay Varina, NC, US
Kenan Byrd Work
- Systems Engineering Manager @ (May 2026 - Present)
- Strategic Technical Advisor and vCIO @ (February 2026 - Present)
- Director of Content Operations @ (May 2023 - January 2026)
- Content Operations Manager @ (January 2021 - May 2023)
- Technical Account Manager @ (January 2018 - October 2020)
- Lead Technical Consultant @ Global Digital IT (July 2017 - December 2017)
- IT Manager @ (June 2015 - July 2017)
- Senior Support Technician @ (October 2014 - June 2015)
- Windows System Administrator @ Freudenberg IT LP (February 2014 - September 2014)
- Development Support Engineer and Hardware Technician @ (February 2012 - November 2013)
- Technology Support Analyst @ (August 2007 - February 2012)
- Desktop Support Specialist @ (June 2005 - August 2007)
Kenan Byrd Education
- University of North Carolina at Charlotte
Bachelor of Business Administration - BBA (Management Information Systems)
1999-2004
Kenan Byrd Skills
- Agile & Waterfall Methodologies
- Analytical Skills
- Apple Software
- Business Acumen
- Business Leadership
- Business Process Improvement
- Business Requirements
- Call Center Administration
- Call Center Development
- Client Services
- Coaching
- Collaborative Problem Solving
- Communication
- Creative Problem Solving
- Critical Thinking
- Cross-functional Team Leadership
- Cross-team Collaboration
- Cross-team Communication
- Customer Escalation Management
- Customer Relations
- Customer Satisfaction
- Customer Satisfaction Research
- Customer Service
- Customer Service Management
- Customer Service Operations
- Customer Success
- Customer Support
- Data-driven Decision Making
- Decision-Making
- Desktop Application Support
- Desktop Support
- Easily Adaptable
- Employee Engagement
- Engineering Leadership
- HIPAA
- Help Desk Implementation
- Help Desk Support
- IT Consulting
- IT Infrastructure Management
- IT Management
- IT Operations
- IT Service Management
- IT Strategy
- ITIL
- Information Technology
- Interpersonal Communication
- Interpersonal Skills
- Key Performance Indicators
- Leadership
- Leadership Development
- Management
- Mentoring
- Microsoft Excel
- Networking
- Operations
- Operations Management
- Oral Communication
- Organization Skills
- Organizational Alignment
- Organizational Effectiveness
- Organizational Leadership
- People Management
- Pressure Situations
- Problem Solving
- Process Efficiency
- Process Improvement
- Project Management
- Software Documentation
- Strategic Leadership
- Strategic Planning
- Strategic Thinking
- Strategic Vision
- Strategy
- Supervisory Skills
- Support Services
- System Deployment
- Systems Engineering
- Talent Management
- Team Development
- Team Leadership
- Team Management
- Teamwork
- Technical Consultation
- Technical Leadership
- Technical Operations
- Technical Support
- Troubleshooting
- Vendor Management
- Vendor Relations
- Workstations
- Written Communication
Kenan Byrd Summary
- Kenan Byrd, based in Fuquay Varina, NC, US, is currently a Systems Engineering Manager at VitalSource. Kenan Byrd brings experience from previous roles at Independent Consultant, Relias and Digital Turbine. Kenan Byrd holds a 1999 - 2004 Bachelor of Business Administration - BBA in Management Information Systems @ University of North Carolina at Charlotte. With a robust skill set that includes Agile & Waterfall Methodologies, Analytical Skills, Apple Software, Business Acumen, Business Leadership and more. Kenan Byrd has 3 emails and 2 mobile phone numbers on RocketReach.
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