Ken Tse Email & Phone Number
Senior Product Manager @ Call Design North America
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Ken Tse Location
- Seattle, WA, US
Ken Tse Work
- Senior Product Manager @ (November 2022 - Present)
- Senior Consultant @ (October 2015 - November 2022)
- Product Manager, WEM @ (November 2023 - November 2024)
- Senior Business Application Consultant @ (December 2019 - November 2023)
- Senior Business Application Consultant @ (October 2015 - December 2019)
- Operations Subject Matter Expert, Contact Centre Technology @ (June 2014 - October 2015)
- Consultant @ (November 2006 - June 2014)
- Administrator, Human Capital @ (November 2005 - March 2006)
Ken Tse Education
- UNSW
Bachelor of Engineering (Computer Engineering)
2002-2006 - TAFE NSW
Certificate II in Information Technology
2001-2001
Ken Tse Skills
- Business Analysis
- Business Process Improvement
- Call Center
- Call Centers
- Change Management
- Consulting
- Contact Center as a Service (CCaaS)
- Contact Centers
- Contact Centre
- Customer Experience
- Genesys
- IIS
- MDX
- Microsoft SQL Server
- Microsoft SQL Server for Business Intelligence
- Microsoft Servers
- Network Operations
- Operating Systems
- Oracle SQL
- Performance Management
- Process Improvement
- Product Innovation
- Product Lifecycle Management
- Product Management
- Quality Management
- SQL
- Service Delivery
- Software Consulting
- Software Training
- Stakeholder Management
- System Architecture
- System Deployment
- System Design
- Unified Communications
- Vendor Management
- Workforce Management
- Workforce Planning
Ken Tse Summary
- Ken Tse, based in Seattle, WA, US, is currently a Senior Product Manager at Call Design North America. Ken Tse brings experience from previous roles at Call Design North America, Alvaria, Inc. and Aspect Software. Ken Tse holds a 2002 - 2006 Bachelor of Engineering in Computer Engineering @ UNSW. With a robust skill set that includes Business Analysis, Business Process Improvement, Call Center, Call Centers, Change Management and more. Ken Tse has 1 emails and 1 mobile phone numbers on RocketReach.
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