Manager @ Access Worldwide Inc (October 2011 - January 2013)
Customer Sales and Service Manager @ (January 2007 - September 2011)
Site Planner @ (January 2005 - January 2007)
Ken Paul Education
Maine Criminal Justice Academy
Unity College
Ken Paul Skills
Aspect ACD
Avaya
Business Efficiency
Business Process Improvement
Business Strategy
Call Center
Capacity Planning
Capacity Utilization
CentreVu
Change Management
Client Liaison
Contact Center Management
Contact Centers
Customer Service
Data Analysis
Employee Relations
Erlang
Executive Management
Financial Reporting
Forecasting
Labor Relations
Leadership
Management
Meridian
Operational Efficiency
Operations Management
Oral & Written Communication Skills
Outsourcing
Problem Solving
Process Improvement
Program Development
Project Management
Project Planning
Real Time
Real Time Monitoring
Report Writing
Resource Management
Salesforce.com
Scheduling
Strategic Planning
Team Building
Team Motivation
Training
Union Relations
Vendor Management
Wireless
Workflow
Workflow Management
Workforce Analytics
Workforce Management
eWFM
Telecommunications
Crystal Reports
Account Management
Sales Management
Microsoft Office
Microsoft Excel
Recruiting
Visual Basic
Visio
Dreamweaver
IEX
Mac OS
Budget
FrontPage
Business Development
Oral And Written Communication Skills
Microsoft Word
Marketing
New Business Development
Ken Paul Summary
Ken Paul, based in Maine, United States, is currently a Selectman at Town Of Clinton. Ken Paul brings experience from previous roles at Evernorth Health Services, Sitel, Bernard BPO and NexxLinx. Ken Paul holds a Maine Criminal Justice Academy. With a robust skill set that includes Aspect ACD, Avaya, Business Efficiency, Business Process Improvement, Business Strategy and more. Ken Paul has 1 emails and 3 mobile phone numbers on RocketReach.
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