Head of Customer Success @ (May 2021 - November 2022)
SVP Customer Success @ (June 2020 - May 2021)
SVP Global Customer Success @ (February 2018 - June 2020)
Vice President Mountain West Enterprise Sales @ (January 2015 - February 2018)
Vice President and General Manager - Phoenix, Arizona @ (April 2011 - January 2015)
Vice President and General Manager - Northern Missouri @ (July 2009 - March 2011)
Director Sales Support @ (April 2008 - June 2009)
Manager of Strategic Alliance @ (August 2006 - April 2008)
General Manager Wireless Implementation @ (October 2005 - August 2006)
General Manager of Business Service Assurance Center @ (November 2004 - October 2005)
Ken McMahon Education
Portland State University
BS (Marketing and Finance)
1994-1998
Blue Valley High School, Overland Park, KS 1991-1994
Ken McMahon Skills
Telecommunications
Cross-functional Team Leadership
Call Center
Customer Satisfaction
Vendor Management
Direct Sales
Customer Retention
Customer Experience
Budgets
Call Centers
Product Management
Sales
Strategy
Sales Operations
Solution Selling
Wireless
Management
VoIP
Strategic Partnerships
Cisco Technologies
Integration
Operations Management
Leadership
Contact Centers
Business Analysis
Strategic Planning
Marketing
Cross Functional Team Leadership
Ken McMahon Summary
Ken McMahon, based in Phoenix, AZ, US, is currently a Chief Customer Officer at Nextiva. Ken McMahon brings experience from previous roles at Nextiva, TPx Communications, Vonage and CenturyLink Business. Ken McMahon holds a 1994 - 1998 BS in Marketing and Finance @ Portland State University. With a robust skill set that includes Telecommunications, Cross-functional Team Leadership, Call Center, Customer Satisfaction, Vendor Management and more. Ken McMahon has 2 emails and 2 mobile phone numbers on RocketReach.
Looking for a different Ken McMahon?
Find contact details for 700 million professionals.