2024 -
2025 Head of Vertical Sales (UK and Ireland) @
2022 -
2024 Head of Customer Engagement @
2020 -
2022 Assistant Manager - Customer Engagement Centre @
2019 -
2020 Business Development Manager @
2019 -
2019 Director @ Ken Evans Consultancy Services Ltd
2018 -
2019 Sales and Operations Manager @ EMCAS
2016 -
2018 Head of Contact Centre @ EMCAS
2015 -
2016 Head of Sales Support @ EMCAS
2012 -
2015 Call Centre Manager @ EMCAS
2012 -
2012 Assistant Call Centre Manager @ EMCAS
2010 -
2012 Data and Dialler Manager @ EMCAS
2009 -
2010 Team leader @ EMCAS
2008 -
2009 Call Centre Sales Agent @ EMCAS
Ken Evans Education
Paignton Community College 1996
-
2001
Ken Evans Skills
Leadership
Customer Experience
Customer Relationship Management Crm
Team Building
BPO
Database Marketing
Sales Process
Stakeholder Management
People Management
Account Management
Data Management
Sales
Customer Retention
Data Analysis
Customer Satisfaction
Troubleshooting
Team Management
Dialer Management
Process Improvement
Team Leadership
Disciplinary Hearings
Telemarketing
Sales Management
Microsoft Office
Operations Management
Contact Centers
Microsoft Excel
Training
Time Management
Change Management
Customer Service
Training Delivery
Budgets
Business Strategy
Management
Customer Acquisition
Inbound Marketing
Coaching
Outsourcing
Call Centers
Excel models
Recruiting
CRM
Project Delivery
Performance Management
Customer Relationship Management
Negotiation
Project Management
B2c
Interpersonal Skills
Business Development
Ken Evans Summary
Ken Evans, based in Ilminster, GB, is currently a Head of Sales Transformation at Numatic International. Ken Evans brings experience from previous roles at Numatic International and Clarify. Ken Evans holds a 1996 - 2001 Paignton Community College. With a robust skill set that includes Leadership, Customer Experience, Customer Relationship Management Crm, Team Building, BPO and more. Ken Evans has 3 emails on RocketReach.
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