2021 -
now Head of Workplace Investing Participant Services @
2015 -
2021 Head of Defined Benefit Operations @
2010 -
2015 Senior Vice President of Client Services Management @
2007 -
2010 Senior Vice President Operations Support @
2003 -
2007 Vice President Tax Exempt Operations @
2000 -
2003 Director Tax Exempt Operations @
1998 -
2000 Function Head @
1995 -
1998 Director of Claims and Customer Service @
Ken Cox Education
Syracuse University 1989
-
1993
Syracuse University
Bachelor of Science (Business Administration and Management, General)
1989
-
1993
Ken Cox Skills
Process Improvement
Program Management
Leadership
Management
Call Centers
Performance Management
Financial Services
Talent Management
Customer Service
Team Building
Forecasting
Customer Satisfaction
Budgets
Mutual Funds
Series 63
Retirement
Relationship Management
Ken Cox Summary
Ken Cox, based in Chapel Hill, NC, US, is currently a Head of Workplace Investing Participant Services at Fidelity Investments. Ken Cox brings experience from previous roles at Fidelity Investments. Ken Cox holds a 1989 - 1993 Syracuse University. With a robust skill set that includes Process Improvement, Program Management, Leadership, Management, Call Centers and more. Ken Cox has 3 emails and 2 mobile phone numbers on RocketReach.
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