Kelly Townsend's Work

  • Operations Manager II – Information Technology (IT) Infrastructure Services @ Fireman's Fund Insurance Company
  • Information Technology (IT) Manager – Incident and Change @ Fireman's Fund Ins Co
  • Change Manager and Telecom Team Lead @ Legacy Marketing Group
  • Telecommunication Team Leader @ GE Insurance

Kelly Townsend's Education

  • University of Phoenix

    Coursework toward undergraduate degree (Information Technology)

    2001 - 2003

Kelly Townsend's Skills

  • IT Service Management
  • Agile Methodologies
  • Process Improvement
  • Program Management
  • SDLC
  • Strategy
  • IT Management
  • IT Strategy
  • SQL
  • Release Management

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