Kelly Ackerman-McLaughlin Email & Phone Number
Director of Enterprise Support @ Rochester Institute of Technology
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Kelly Ackerman-McLaughlin Location
- Rochester, NY, US
Kelly Ackerman-McLaughlin Work
- Director of Enterprise Support @ (August 2019 - Present)
- Chapter Advisor @ (April 2017 - December 2021)
- Regional Vice President - Region 3 @ (February 2017 - January 2019)
- HDI Leadership Development Summit Chair @ (June 2017 - June 2018)
- VP Programs @ (November 2014 - April 2017)
- Chapter Advisor @ (January 2011 - November 2014)
- NE Regional Director @ (June 2012 - June 2014)
- President, Local Chapter (Western and Central NY) @ (January 2006 - January 2011)
- Director of Operations and Technical Support and Co-ISO @ (June 2005 - July 2019)
- SIGUCCS Support Services Program Co-Chair @ (July 2013 - November 2014)
- Desktop Services Manager @ (January 2000 - June 2005)
- Various Roles @ (January 1995 - December 1999)
- Assistant to the Director of Alumni Affairs @ (January 1993 - January 1995)
- Reporter and Editorial Assistant @ Cheektowaga Times (January 1988 - January 1992)
Kelly Ackerman-McLaughlin Education
- Buffalo State University
BA (Journalism)
1991-1995 - University of Rochester - Simon Business School
MBA in progress (MBA in progress)
Kelly Ackerman-McLaughlin Skills
- Team Building
- Customer Service
- IT Management
- Program Management
- Process Improvement
- Team Leadership
- ITIL
- Leadership
- Higher Education
- Project Management
- Vendor Management
- IT Service Management
- Change Management
- Information Technology
- New Media
- Software Documentation
- Technical Support
- Troubleshooting
- Management
- Public Speaking
- Training
- IT Strategy
- Security
- Event Planning
- Microsoft Office
- Marketing
- Microsoft Excel
- Employee Learning and Development
- High Potential Development
- Business Process Improvement
- Coaching
- Social Media
- Microsoft Word
- Research
- PowerPoint
- Social Networking
- Sales
- Microsoft PowerPoint
- Photoshop
Kelly Ackerman-McLaughlin Summary
- Kelly Ackerman-McLaughlin, based in Rochester, NY, US, is currently a Director of Enterprise Support at Rochester Institute of Technology. Kelly Ackerman-McLaughlin brings experience from previous roles at HDI. Kelly Ackerman-McLaughlin holds a 1991 - 1995 BA in Journalism @ Buffalo State University. With a robust skill set that includes Team Building, Customer Service, IT Management, Program Management, Process Improvement and more. Kelly Ackerman-McLaughlin has 1 mobile phone numbers on RocketReach.
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