2012 -2016 Forecasting, Planning and MI Manager @ NHS Business Services Authority
2007 -2012 PDCS Operations Hub Delivery Manager @ Department for Work and Pensions
2003 -2007 Resource Planning Manager @ npower
2002 -2003 Resource Manager @ RAC
1996 -2000 Analyst @ EDF Energy
Keith Ridley Skills
Forecasting
Call Centers
Project Planning
Management
Business Analysis
Change Management
Business Process Improvement
Performance Management
Contact Centers
ERP
Outsourcing
Process Scheduler
MIS
Team Management
Management Information Systems Mis
Strategic Planning
Team Leadership
Training
Service Delivery
Sales
Management Information Systems
Keith Ridley Summary
Keith Ridley, based in Middlesbrough, GB, is currently a Workforce Planning Manager at AXA UK. Keith Ridley brings experience from previous roles at Firstsource, NHS Business Services Authority and Department for Work and Pensions. With a robust skill set that includes Forecasting, Call Centers, Project Planning, Management, Business Analysis and more. Keith Ridley has 2 emails on RocketReach.
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