Kay Combs-John Email & Phone Number

Kay Combs-John Skills

• Project Management
• Budgeting
• • Over 9 years of extensive experience in housekeeping and management
• Highly skilled in planning, coordinating and directing all daily activities per
• Demonstrated ability to hire, train, supervise, coach and counsel Housekeeping w
• Hands on experience in managing daily systems use and management, cost control a
• In depth knowledge of assisting in monitoring team members’ performances and wo
• Coordinated renovations on 4 Critical Care Units
• Trained employees on Safety, Cleaning Procedures, Customer Service, and Floor Ca
• Planned and facilitated team member daily meetings, increased output by 30%
• Prepared and rendered yearly performance evaluations for housekeepers
• Developed new practices and procedures to help restructure Cottage & Villa Hous
• Hospitality
• Resorts
• Hospitality Management
• Customer Service
• Hospitality Industry
• Hotel Management
• Budgets
• Training
• Team Building
• Event Management
• Hotels
• Customer Satisfaction
• Rooms Division
• Property Management Systems
• Analytical Skills
• Budget Management
• Change Management
• Coaching & Mentoring
• Conflict Resolution
• Cross-functional Team Leadership
• Employee Engagement
• Employee Training
• Facility Management (FM)
• Fleet Management
• Guest Experience
• Housekeeping
• Labor Management
• Leadership Development
• Leadership Development Coaching
• Multi-Site Operations
• Operational Efficiency
• Operations Management
• People Management
• Performance Management
• Planning Budgeting & Forecasting
• Process Improvement Projects
• Procurement
• Property Management
• Quality Assurance
• Safety Compliance
• Service Quality
• Staff Training
• Standard Operating Procedure (SOP)
• Strategic Planning
• Teamwork
• Vendor Management
• Workforce Planning