Katy Shaw Email
General Manager - Supporter Experience @ Royal Flying Doctor Service (Queensland Section)
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Katy Shaw Location
- Brisbane City, QLD, AU
Katy Shaw Work
- General Manager - Supporter Experience @ (September 2025 - Present)
- Lead - Customer Experience Strategy @ (September 2022 - June 2025)
- Manager - Customer Experience Design @ (August 2021 - September 2022)
- Manager - Customer Experience @ (April 2017 - August 2021)
- Lead - Customer Experience Design @ (November 2015 - April 2017)
- Senior Specialist - Member Marketing @ (October 2013 - November 2015)
- Manager - Marketing Commercial Product @ (August 2012 - October 2013)
- Business Lead @ Decoder (November 2007 - November 2012)
- Account Manager @ HMA Blaze, Y&R Group (March 2007 - August 2007)
- Project Manager @ (June 2005 - January 2007)
Katy Shaw Education
- University of Birmingham
Bachelor of Arts (B.A.) (Media, Culture and Society)
2001-2004 - RMIT Online
Startegic Planning
2024 - Institute of Executive Coaching & Leadership
Level 1 Coaching
2018 - 3rd View Consulting
Human-centred Design
2014
Katy Shaw Skills
- Advertising
- Behavioral Economics
- Business Strategy
- Change Management
- Coaching
- Collaborative Problem Solving
- Communication
- Creative Problem Solving
- Critical Thinking
- Cross-functional Team Leadership
- Culture Change
- Customer Experience
- Customer Insight
- Customer Journey Mapping
- Customer Journeys
- Design
- Design Research
- Design Thinking
- Design Tools
- Digital Marketing
- Direct Marketing
- Experience Design
- Facilitation
- Human-centered Design
- Integrated Marketing
- Interdisciplinary Collaboration
- Interpersonal Skills
- Journey Management
- Journey Mapping
- Leadership
- Leading Positive Change
- Management
- Marketing
- Marketing Strategy
- Media Production
- Organization Skills
- Problem Solving
- Production Management
- Project Management
- Soft Skills
- Strategic Planning
- Strategic Thinking
- Strategy
- Team Leadership
- Teamwork
- Training and Development (HR)
Katy Shaw Summary
- Katy Shaw, based in Brisbane City, QLD, AU, is currently a General Manager - Supporter Experience at Royal Flying Doctor Service (Queensland Section). Katy Shaw brings experience from previous roles at Australian Retirement Trust and QSuper Group. Katy Shaw holds a 2001 - 2004 Bachelor of Arts (B.A.) in Media, Culture and Society @ University of Birmingham. With a robust skill set that includes Advertising, Behavioral Economics, Business Strategy, Change Management, Coaching and more. Katy Shaw has 1 emails on RocketReach.
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