Kathy Straley Email & Phone Number
Senior Vice President, Contact Center Agent Effectiveness @ U.S. Bank
Kathy Straley's Location
Shawnee, KS, US
Kathy Straley's Work
- Senior Vice President, Contact Center Agent Effectiveness @ U.S. Bank
- VP, Training and Employee Engagement @ U.S. Bank
- Training and Recruiting Group Manager @ U.S. Bank
- Training and Quality Manager @ NCO Group
- Administrative Asst @ City of Vandalia
- VP, Director of Training @ JPMorgan Chase & Co.
Kathy Straley's Education
- Sinclair Community College
(Music Education)
Kathy Straley's Skills
- Call Center
- Employee Engagement
- Change Management
- Hiring
- Workforce Management
- Credit Cards
- Organizational Effectiveness
- Project Management
- Customer Service
- Leadership
Kathy Straley's Summary
Kathy Straley, based in Shawnee, KS, US, is currently a Senior Vice President, Contact Center Agent Effectiveness at U.S. Bank, bringing experience from previous roles at US Bank, NCO Group and City of Vandalia, Ohio. Kathy Straley holds a Sinclair Community College. With a robust skill set that includes Call Center, Employee Engagement, Change Management, Hiring, Workforce Management and more, Kathy Straley contributes valuable insights to the industry. Kathy Straley has 2 emails and 1 mobile phone number on RocketReach.
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