Kathy McDaniel Email & Phone Number
IT Director - Telecommunications Core Contact Center @ Centene Corporation (Past)
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Kathy McDaniel Location
- Chesterfield, MO, US
Kathy McDaniel Work
- 2019 - 2022 IT Director - Telecommunications Core Contact Center @
- 2017 - 2019 IT Director - Infrastructure Application Delivery @
- 2013 - 2017 IT Manager - Voice Technology Services @
- 2011 - 2013 IT Manager – IT Integration @
- 2010 - 2011 IT Manager - Systems Engineering @
- 2006 - 2010 IT Manager - Telecom @
Kathy McDaniel Education
- Richard A. Chaifetz School of Business - Saint Louis University
MBA
- Arkansas State University
Bachelor of Business Administration (B.B.A.) (Marketing/Management)
Kathy McDaniel Skills
- Project Documentation
- Financial Background
- Training
- Employee Training
- Problem Solving
- IT Solutions
- IT Business Strategy
- IT Transformation
- Operational Excellence
- Confidentiality
- Business Case Preparation
- Request for Proposal (RFP)
- Facilitation
- RFP Generation
- Troubleshooting
- Network Infrastructure
- Management
- Service Delivery
- Infrastructure Management
- Budgeting
- Networking
- Continuous Improvement
- Negotiation
- Customer Experience
- E-911
- IT Infrastructure Design
- Contact Centers
- Customer Satisfaction
- Project Delivery
- IT Service Management
- Service-Level Agreements (SLA)
- IT Procurement
- Business Relations
- Budget Process
- Managing Project Budgets
- Disaster Recovery
- Process Improvement
- IT Management
- Vendor Management
- Visio
- Telecommunications
- Account Management
- Leadership
- Data Center
- SDLC
- Business Intelligence
- Integration
- Software Documentation
- Business Analysis
- IT Strategy
- Enterprise Architecture
- Security
- IT Operations
- Information Technology
- SharePoint
- Team Leadership
- Team Building
- Strategic Planning
- Business Partner Support
- Contact Center Strategy
- Project Management
- Agile & Waterfall Methodologies
- Project Execution
- Change Management
- Employee Engagement
- Infrastructure
- Telephony
- IT Infrastructure Operations
- IT Service Delivery
- Applications Delivery
- IVR
- Avaya Products
- IT Leadership
- IT Infrastructure Management
- Telecom Infrastructure
- Software Development
- VoIP
- Voice Technology
Kathy McDaniel Summary
- Kathy McDaniel, based in Chesterfield, MO, US, was previously a IT Director - Telecommunications Core Contact Center at Centene Corporation. Kathy McDaniel brings experience from previous roles at Centene Corporation. Kathy McDaniel holds a MBA @ Richard A. Chaifetz School of Business - Saint Louis University. With a robust skill set that includes Project Documentation, Financial Background, Training, Employee Training, Problem Solving and more. Kathy McDaniel has 1 emails and 3 mobile phone numbers on RocketReach.
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