Kate Ridge Email
Senior Manager, Change and Quality Assurance @ NAB
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Kate Ridge Location
- Sydney, NSW, AU
Kate Ridge Work
- 2022 -now Senior Manager, Change and Quality Assurance @
- 2019 -2022 Customer Improvement and Change Operations Manager @
- 2015 -2019 Citiphone Operations Manager @
- 2012 -2015 Senior Manager, Client Delivery @
- 2009 -2011 Director, Strategic Accounts, Quality Performance and Training @ Sykes
- 2008 -2009 EMEA Training and Quality Manager, Sykes @ Sykes
- 2006 -2008 Training and Development Manager @
- 2004 -2006 Underwriting Operations Manager @
- 2003 -2004 Systems Support Specialist @
- 2001 -2003 Workplace Training Specialist @
- 1998 -2001 Business Support Specialist @
Kate Ridge Education
- University of Technology Sydney
Masters of Adult Education & Global Change (Adult Education)
2003-2005 - The Australian National University
Bachelor of Asian Studies (Japanese)
1995-1998
Kate Ridge Skills
- Performance Management
- Leadership Development
- Talent Management
- Workforce Planning
- Learning Strategies
- Blended Learning Solutions
- Contact Center Design
- Bid Development
- Technical Training
- Needs Analysis
- Business Process Improvement
- Offshore Project Management
- Technology Implementation
- E-learning
- Project Management
- Stakeholder Management
- Blended Learning
- CRM
- Learning Styles
- Training
- Call Centers
- Team Management
- Leadership
- Account Management
- Strategic Planning
- E Learning
- Marketing
- Management
- Process Improvement
- Strategy
- Change Management
Kate Ridge Summary
- Kate Ridge, based in Sydney, NSW, AU, is currently a Senior Manager, Change and Quality Assurance at NAB. Kate Ridge brings experience from previous roles at Citi, Transcom and Sykes. Kate Ridge holds a 2003 - 2005 Masters of Adult Education & Global Change in Adult Education @ University of Technology Sydney. With a robust skill set that includes Performance Management, Leadership Development, Talent Management, Workforce Planning, Learning Strategies and more. Kate Ridge has 2 emails on RocketReach.
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