Kashen Naidoo Email
Project Manager and Client Services Liaison @ Perch Connect
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Kashen Naidoo Location
- Durban, KZN, ZA
Kashen Naidoo Work
- Project Manager and Client Services Liaison @ (March 2026 - Present)
- Consultant (Project Management and Operations Enablement) @ Platform934 (March 2023 - April 2026)
- Co-founder (Operations Enablement) @ Platform934 (March 2023 - Present)
- Customer Success Manager (Project Management, Business Analyst and Software Testing) @ (August 2021 - January 2023)
- Head - Program Delivery @ (August 2021 - January 2023)
- Senior Manager - Contact Centre Operations Support and Enablement @ (July 2019 - June 2021)
- Senior Manager – Shared Services (Operations Support and Enablement) @ (July 2019 - February 2021)
- Project Manager @ (August 2016 - May 2019)
- Senior Project Manager (Contact Centre) @ (August 2017 - May 2019)
- Senior Operations Manager (Contact Centre) @ (November 2014 - July 2017)
- Contact Center Operations Manager @ (August 2015 - July 2016)
- Business Optimisation and Process Improvement Lead @ (January 2013 - July 2015)
- Business Optimisation and Process Improvement Lead (Contact Centre) @ (January 2013 - October 2014)
- Contact Center Manager @ (December 2010 - December 2012)
- Contact Center Manager @ (December 2008 - November 2010)
- Team Leader (Absa Contact Centre) @ (December 2007 - November 2008)
- Home Loans Processing Agent @ (June 2007 - November 2007)
- ATM Custodian (Cash Centre) @ (June 2005 - January 2006)
- Customer Service Representative (Branch Network) @ (February 2003 - June 2005)
- Frontline Teller (Branch) @ (June 2002 - January 2003)
Kashen Naidoo Education
- BMGI
Lean Six Sigma (Black Belt - trained) (Lean Six Sigma)
2013-2014 - Wits Business School
Certificate in Project Management (Business/Commerce, General)
2006-2006
Kashen Naidoo Skills
- Business Analysis
- Change Management
- Project Management
- Management Consulting
- Business Process Improvement
- Risk Management
- Stakeholder Management
- Banking
- Performance Management
- Process Improvement
- Strategy
- Management
- Analysis
- Business Process
- Customer Service
- Operations Management
- Team Leadership
- Business Strategy
- Leadership
Kashen Naidoo Summary
- Kashen Naidoo, based in Durban, KZN, ZA, is currently a Project Manager and Client Services Liaison at Perch Connect. Kashen Naidoo brings experience from previous roles at Platform934 and Apptechnix Consulting Pty Ltd. Kashen Naidoo holds a 2013 - 2014 Lean Six Sigma (Black Belt - trained) in Lean Six Sigma @ BMGI. With a robust skill set that includes Business Analysis, Change Management, Project Management, Management Consulting, Business Process Improvement and more.
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