Karen Downs Email & Phone Number
Manager of Training (Past)
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Karen Downs Location
- Phoenix, AZ, US
Karen Downs Work
- 2009 - 2012 Manager of Training @ SCS
- 2009 - 2009 Training Manager @ Axiant
- 2008 - 2009 Training Manager @ AFI
- 2007 - 2008 Training Officer III @
- 2001 - 2006 Training Manager of Financial Services and International Offices @
- 1988 - 2000 First Card - Training Specialist and Fraud Control Analyst @ First Chicago
Karen Downs Education
- EALA Leadership Academy
Certificate (Leadership)
2012 - 2013 - Southeastern Academy
Certificate (Travel & Professionalism)
Karen Downs Skills
- Coaching
- Training
- Leadership
- Employee Training
- Management
- Performance Management
- Team Building
- Talent Management
- Customer Service
- Call Centers
- Change Management
- Process Improvement
- Leadership Development
- Human Resources
- Workshop Facilitation
- Vendor Management
- Sales
- Organizational Development
- Program Management
- Employee Relations
- Operations Management
- Interviews
- Blended Learning
- Budgets
- Recruiting
- E-Learning
- Employee Engagement
- Performance Consulting
- Instructor-led Training
- Learning Management
- Call Center
- Career Development
- Training Needs Analysis
- Adult Learning Methodologies
- Team Management
- Training Facilitation
- Instructional Design
- Training Delivery
- Time Management
- Captivate
- ADDIE
- Performance Improvement
- Workforce Planning
- Succession Planning
- Organizational Effectiveness
- Onboarding
- Needs Analysis
- Management Development
- Quality Assurance
- Virtual Training
Karen Downs Summary
- Karen Downs, based in Phoenix, AZ, US, was previously a Manager of Training at SCS. Karen Downs brings experience from previous roles at Axiant, AFI, State of Arizona and OSI Outsourcing Solutions Inc.. Karen Downs holds a 2012 - 2013 Certificate in Leadership @ EALA Leadership Academy. With a robust skill set that includes Coaching, Training, Leadership, Employee Training, Management and more.
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