Kami Richey Email & Phone Number
Vice President Customer Experience and Customer Support @ Fastly
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Kami Richey Location
- Denver, CO, US
Kami Richey Work
- 2023 - now Vice President Customer Experience and Customer Support @
- 2021 - now Advisory Board Member - Customer Experience @
- 2021 - 2024 Senior Director of Customer Experience PMO and Operations @
- 2019 - 2021 Director of Customer Experience, PMO @
- 2016 - 2019 Director of Global Customer Support @
- 2016 - 2016 Customer Support Manager, North America - West and APAC @
- 2015 - 2016 Customer Support Engineer @
- 2011 - 2014 Community Manager @
Kami Richey Education
- University of Nebraska-Lincoln
Bachelor of Science (BS) (Psychology)
Kami Richey Skills
- Customer Experience Management
- Performance Management
- Voice of the Customer
- Strategic Planning
- Continuous Process Improvement
- Customer Service Management
- Project Management
- Program Management
- Customer Satisfaction
- Leading Meetings
- Customer Experience
- Metric Tracking
- Strategic Roadmaps
- Client Relations
- Teamwork
- Business Decision Making
- Cross-team Collaboration
- Training and Development (HR)
- Relationship Building
- Google Workspace
- Atlassian Suite
- Salesforce.com
- Slack
- Smartsheet
- Net Promoter Score
- Communication
- Mentoring
- Organization Skills
- Problem Solving
- Client Services
- People Management
- Cross-functional Team Leadership
- Customer Support
- Team Leadership
- Community Management
- Customer Service
- Community Outreach
- Event Planning
- Event Management
- Community Development
- Social Media Marketing
- Social Networking
- Social Media
- Entrepreneurship
- Marketing
- Public Speaking
- Microsoft Office
- Zendesk
- Leadership
- Microsoft Word
Kami Richey Summary
- Kami Richey, based in Denver, CO, US, is currently a Vice President Customer Experience and Customer Support at Fastly. Kami Richey brings experience from previous roles at University of Colorado Boulder and Fastly. Kami Richey holds a Bachelor of Science (BS) in Psychology @ University of Nebraska-Lincoln. With a robust skill set that includes Customer Experience Management, Performance Management, Voice of the Customer, Strategic Planning, Continuous Process Improvement and more. Kami Richey has 4 emails and 1 mobile phone numbers on RocketReach.
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