Kami Richey Email & Phone Number
Vice President Customer Experience and Customer Support @ Fastly
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Kami Richey Location
- Denver, CO, US
Kami Richey Work
- Vice President Customer Experience and Customer Support @ (November 2023 - Present)
- Senior Director of Customer Experience PMO and Operations @ (October 2021 - February 2024)
- Director of Customer Experience, PMO @ (January 2019 - October 2021)
- Director of Global Customer Support @ (November 2016 - January 2019)
- Customer Support Manager, North America - West and APAC @ (February 2016 - November 2016)
- Customer Support Engineer @ (March 2015 - February 2016)
- Advisory Board Member - Customer Experience @ (March 2021 - Present)
- Community Manager @ (June 2011 - June 2014)
Kami Richey Education
- University of Nebraska-Lincoln
Bachelor of Science (BS) (PSYCHOLOGY)
Kami Richey Skills
- Customer Experience Management
- Performance Management
- Voice of the Customer
- Strategic Planning
- Continuous Process Improvement
- Customer Service Management
- Project Management
- Program Management
- Customer Satisfaction
- Leading Meetings
- Customer Experience
- Metric Tracking
- Strategic Roadmaps
- Client Relations
- Teamwork
- Business Decision Making
- Cross-team Collaboration
- Training and Development (HR)
- Relationship Building
- Google Workspace
- Atlassian Suite
- Salesforce.com
- Slack
- Smartsheet
- Net Promoter Score
- Communication
- Mentoring
- Organization Skills
- Problem Solving
- Client Services
- People Management
- Cross-functional Team Leadership
- Customer Support
- Team Leadership
- Community Management
- Customer Service
- Community Outreach
- Event Planning
- Event Management
- Community Development
- Social Media Marketing
- Social Networking
- Social Media
- Entrepreneurship
- Marketing
- Public Speaking
- Microsoft Office
- Zendesk
- Leadership
- Microsoft Word
Kami Richey Summary
- Kami Richey, based in Denver, CO, US, is currently a Vice President Customer Experience and Customer Support at Fastly. Kami Richey brings experience from previous roles at Fastly. Kami Richey holds a Bachelor of Science (BS) in PSYCHOLOGY @ University of Nebraska-Lincoln. With a robust skill set that includes Customer Experience Management, Performance Management, Voice of the Customer, Strategic Planning, Continuous Process Improvement and more. Kami Richey has 4 emails and 2 mobile phone numbers on RocketReach.
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