Jill Kahn Email & Phone Number
Vice President - Advanced Professional Services @ Fastly
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Jill Kahn Location
- Denver, CO, US
Jill Kahn Work
- 2024 - now Vice President - Advanced Professional Services @
- 2021 - 2024 Vice President, Customer Support Engineering @
- 2019 - 2021 Sr. Director, Customer Support Engineering @
- 2018 - 2019 Director, Global Client Service Operations @
- 2016 - 2018 Director, Business Implementation and Labor - Consumer Contact Centers @
- 2016 - 2016 Chief of Staff - Partner Sales and Distribution @
- 2015 - 2016 Senior Operations Manager @
- 2014 - 2015 Senior Implementation Manager - Emerging Markets @
- 2013 - 2014 Outbound Sales Center Implementation Manager @
- 1998 - 2009 Analyst through Senior Manager Level @
- 2008 - 2009 Tech Support BPO: Self-Help and Call Deflection Transformation Program Manager @
- 2007 - 2008 Retention, Billing, and Offline Operations Optimization: Solution Architect and Delivery Lead @
- 2007 - 2007 Inbound Sales BPO: Solution Analyst, Offshore Pilot Delivery Account Mgr. and Mobilization Lead @
- 2005 - 2006 Tech Support BPO: Philippines and Panama Contact Center Mobilization Site Lead @
- 2005 - 2005 Tech Support BPO: Chat Pilot Project Launch Manager @
- 2004 - 2004 Tech Support BPO: Business Process Optimization and Transformation Team Project Manager @
- 2003 - 2003 Tech Support BPO: Global Command Center Shift Manager @
- 2003 - 2003 Tech Support BPO: Vendor Manager @
- 2002 - 2002 Global Billing and Tech Support Sourcing Strategy: Data and Solution Analyst @
- 2001 - 2001 Global Contact Center Vendor Rationalization and Strategy: Data Analyst @
- 1998 - 2000 Product Test BPO: Test Planning Analyst and Test Execution Team Lead @
Jill Kahn Education
- Baker University 1994 - 1998
- Harlaxton University 1997 - 1997
Jill Kahn Skills
- Management Consulting
- BPO
- Leadership
- Strategy
- Integration
- Global Delivery
- Change Management
- Account Management
- Vendor Management
- Sales Strategy
- Sales Execution
- Customer Retention
- Contact Center Strategy
- Contact Center Optimization
- Contact Center Operations
- Business Process Improvement
- Customer Experience
- Customer Satisfaction
- Program Management
- Project Management
- Management
- Team Building
- Process Improvement
- Marketing
- Microsoft Excel
- Keys
Jill Kahn Summary
- Jill Kahn, based in Denver, CO, US, is currently a Vice President - Advanced Professional Services at Fastly. Jill Kahn brings experience from previous roles at Fastly and CenturyLink. Jill Kahn holds a 1994 - 1998 Baker University. With a robust skill set that includes Management Consulting, BPO, Leadership, Strategy, Integration and more. Jill Kahn has 2 emails and 2 mobile phone numbers on RocketReach.
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Top Fastly Employees
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San Mateo, CA, US
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Denver, CO, US
Albert Thong
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