Kam Lam Email
Senior Technical Support Specialist, Contact Center @ Mitel
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Kam Lam Location
- London, England, GB
Kam Lam Work
- Senior Technical Support Specialist, Contact Center @ (June 2018 - Present)
- Contact Center Escalation Engineer at Mitel @ (September 2017 - Present)
- Technical Escalation Engineer @ (June 2011 - Present)
- Senior Support Engineer @ VegaStream (July 2010 - March 2011)
- Helpdesk and Service Manager @ (May 2010 - July 2010)
- Global Product Support (GPS) Engineer @ Avaya/ Nortel (November 2000 - April 2010)
- Dealing Room Support @ SocGen Investment Bank (April 1999 - November 2000)
- Dealerboard Resident Engineer @ Reuters, News/Telecom Company (September 1993 - April 1999)
- Field service engineer @ GPT Siemens, Telecom Company (January 1990 - January 1993)
Kam Lam Education
- Dorset Institute of Higher Education
HND (Mechanical Engineering)
1983-1986 - Langdon Park School
A-levels
1978-1983
Kam Lam Skills
- VoIP
- Unified Communications
- Computer Networking
- Wireless Networking
- Network Administration
- Wireshark
- CMTS
- Software Deployment
- Application Support
- Software Installation
Kam Lam Summary
- Kam Lam, based in London, England, GB, is currently a Senior Technical Support Specialist, Contact Center at Mitel. Kam Lam brings experience from previous roles at Mitel, ShoreTel, VegaStream and Telecom Resource. Kam Lam holds a 1983 - 1986 HND in Mechanical Engineering @ Dorset Institute of Higher Education. With a robust skill set that includes VoIP, Unified Communications, Computer Networking, Wireless Networking, Network Administration and more. Kam Lam has 1 emails on RocketReach.
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