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Kalada Abbey Location
Washington, DC, US
Kalada Abbey Work
MS 365 GCCH Engineer @ (May 2026 - Present)
Information Technology Support Engineer @ (October 2024 - December 2025)
System Administrator @ (April 2022 - October 2024)
System Administrator @ Capital Digestive Care & SCA Health (April 2022 - October 2024)
Desktop Support Specialist @ (April 2022 - April 2022)
IT Support Analyst @ (August 2021 - April 2022)
Information Technology Support Analyst @ Office of the Chief Technology Officer (August 2021 - April 2022)
IT Specialist @ (June 2021 - August 2021)
Support Associate @ (August 2017 - February 2021)
Support Associate @ (August 2017 - February 2021)
Desktop Support Specialist @ Edmoh Tax LLC (January 2015 - August 2017)
Lead Technician @ Edmoh Tax LLC (January 2015 - August 2017)
Kalada Abbey Education
University Of Maryland Global Campus
Bachelors
2016-2018
Kalada Abbey Skills
Google Cloud Platform (GCP)
Cloud Computing
Customer Service
Leadership
Information Technology
Microsoft Excel
Microsoft Word
Microsoft Office
PowerPoint
Office 365
Remote Troubleshooting
Troubleshooting
Windows 7
VMware
Active Directory
ActiveSync
Application Security Assessments
Azure Virtual Machines
BMC Helix ITSM
BMC Remedy Ticketing System
Break Fix
Collaboration Tools
Computer Repair
Conditional Access
Data Transfer
Datto Backup
Documentation Practices
Electronic Troubleshooting
Endpoint Security
Establishing New Accounts
Google Search
Hardware Installation
IT Service Management
Installations
Internet Protocol Suite (TCP/IP)
LAN-WAN
Linux Server
Linux System Administration
Local Area Network (LAN)
Maintenance and Repair
Managed Accounts
Microsoft 365 Security
Microsoft Azure
Microsoft Entra ID
Microsoft Exchange
Microsoft Intune
Microsoft Reporting Service
Microsoft Security
Network Assessments
Network Monitoring Tools
Network Support
Networking
New Product Implementations
OS Virtualization
Operating Systems
Password Resets
Powershell
Program Deployment
Red Hat Enterprise Linux (RHEL)
Remote Infrastructure Management
SQL
Security Compliance
Server Support
Shell Scripting
System Configuration
System Monitoring
Systems Engineering
Technical Training
Two-factor Authentication
Windows Firewall
Windows Server
Windows System Administration
Zoom
Kalada Abbey Summary
Kalada Abbey, based in Washington, DC, US, is currently a MS 365 GCCH Engineer at Protagonist. Kalada Abbey brings experience from previous roles at MNS Group, Capital Digestive Care, Capital Digestive Care & SCA Health and Modis. Kalada Abbey holds a 2016 - 2018 Bachelors @ University Of Maryland Global Campus. With a robust skill set that includes Google Cloud Platform (GCP), Cloud Computing, Customer Service, Leadership, Information Technology and more. Kalada Abbey has 2 emails and 1 mobile phone numbers on RocketReach.
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