Epic IT | Managed AI, IT and Cybersecurity for the Australian mid-market | Perth · Brisbane · Sydney
We keep 100+ Australian businesses running. Securely, reliably, without the drama.
Epic IT is an Australian MSP, MSSP and AI services firm headquartered in Perth with offices in Brisbane and Sydney. Microsoft Solutions Partner. CRN Fast50 recognised. Most IT problems are process problems. We fix both.
What we actually do:
Managed AI. Australia's first AI-led MSP. We deploy and govern Anthropic Claude, ChatGPT and Microsoft Copilot across your Microsoft 365 and business systems, with governance, shadow AI discovery and audit trails from day one. We also build custom AI agents for workflows off-the-shelf tools can't handle.
Managed IT. End-to-end environments. Endpoints, cloud, infrastructure, helpdesk. So your team can focus on their actual jobs.
Managed Cybersecurity. Structured frameworks (ASD Essentials, Essential 8, SMB1001, Further Five) rather than selling fear.
AI in Australian workplaces:
Shadow AI is the biggest unmanaged risk in most workplaces. Staff use ChatGPT and Copilot whether IT knows or not. We help businesses deploy AI safely with the governance, access controls and audit trails Australian compliance needs. AI you can actually use, not just policies you write.
Cybersecurity that's specific to Australia:
We work to ASD Essentials, which replaces the Essential Eight, and to the Essential Eight during the transition. We also run vulnerability programs, incident response aligned to Australian privacy law, and security awareness training that doesn't put people to sleep.
Why businesses stick with us:
We're not the cheapest MSP in Australia. We're the one that picks up the phone, knows your environment, and doesn't hide behind ticket queues. Most of our clients have been with us for years. That's the bit we're proudest of.
100% Australian owned. Australian-led service delivery.
📍 Perth · Brisbane · Sydney
🌐 epicit.com.au
TechConnect IT Solutions, an AWS Advanced Consulting Partner & Microsoft Gold Partner, are experts in cloud, data, machine learning and artificial intelligence. Unlocking value from data, delivering actionable business insights from data you can trust.
Since 2011, TechConnect has provided architectural solutions and managed services to its customers to ensure a cost optimised architecture that delivers highly available, scalable and secure cloud architectures.
Our Vision is to "Create a company everyone loves' with our Mission of 'Making our customers world better through Cloud Technology'.
Our Values are:
CARE
We are whole people with passions, pursuits and problems outside of our work. We accept and embrace our humanity and treat each other, and everyone we work with, with care, kindness, empathy and respect.
COLLABORATION
We work as a team with our colleagues, our clients and our partners — supporting each other to solve problems, sharing and celebrating our wins, and enjoying the ride together.
COMMITMENT
We are committed to every aspect of our work from kick-off to implementation (and beyond). And we own our mistakes and failures, using what we learn from them to do better in the future.
CREATIVITY
We approach our work with a sense of possibility and openness. If the tool we need doesn’t exist, we’ll build it. If the problem doesn’t have a clear solution, we’ll find a new approach.
CLARITY
We thrive on turning complex ideas and confusing data into simple insights and solutions. Because we believe the most beautiful and effective systems are also the simplest.
With over 3+ years of experience in the ever-evolving tech industry, we bring a wealth of knowledge and expertise to the table. Our journey through the dynamic landscape of technology has equipped us with invaluable insights, allowing us to stay ahead of the curve and deliver innovative solutions to our clients.
Throughout our years in the tech industry, we’ve witnessed firsthand the rapid pace of technological advancement and the transformative impact it has on businesses of all sizes. From the rise of cloud computing and artificial intelligence to the proliferation of mobile technology and the Internet of Things, we’ve navigated through these shifts with agility and adaptability.