Epic I.T Information

Epic IT | Managed AI, IT and Cybersecurity for the Australian mid-market | Perth · Brisbane · Sydney We keep 100+ Australian businesses running. Securely, reliably, without the drama. Epic IT is an Australian MSP, MSSP and AI services firm headquartered in Perth with offices in Brisbane and Sydney. Microsoft Solutions Partner. CRN Fast50 recognised. Most IT problems are process problems. We fix both. What we actually do: Managed AI. Australia's first AI-led MSP. We deploy and govern Anthropic Claude, ChatGPT and Microsoft Copilot across your Microsoft 365 and business systems, with governance, shadow AI discovery and audit trails from day one. We also build custom AI agents for workflows off-the-shelf tools can't handle. Managed IT. End-to-end environments. Endpoints, cloud, infrastructure, helpdesk. So your team can focus on their actual jobs. Managed Cybersecurity. Structured frameworks (Essential 8, SMB1001, Further Five) rather than selling fear. AI in Australian workplaces: Shadow AI is the biggest unmanaged risk in most workplaces. Staff use ChatGPT and Copilot whether IT knows or not. We help businesses deploy AI safely with the governance, access controls and audit trails Australian compliance needs. AI you can actually use, not just policies you write. Cybersecurity that's specific to Australia: We align to ACSC Essential 8 maturity models across all eight pillars, properly. We also run vulnerability programs, incident response aligned to Australian privacy law, and security awareness training that doesn't put people to sleep. Why businesses stick with us: We're not the cheapest MSP in Australia. We're the one that picks up the phone, knows your environment, and doesn't hide behind ticket queues. Most of our clients have been with us for years. That's the bit we're proudest of. 100% Australian owned. Australian-led service delivery. 📍 Perth · Brisbane · Sydney 🌐 epicit.com.au