2017 -2021 Principal Consultant @ Turn IT Solutions LLC
2013 -2017 Enterprise Architect, Infrastructure @
2012 -2013 VP, ITSM @
1999 -2012 SVP, Software Development @ NCO Financial Systems
1990 -1999 Director, MIS @
1987 -1990 Manager, MIS @
K. Engstrom Education
NYU Stern School of Business
MBA (Business)
1997-1999
Duke University
BS (Computer Science, Mathematics)
1983-1987
North Carolina School of Science and Mathematics
HS diploma (Math, Science)
1981-1983
K. Engstrom Skills
Executive Management
IT Management
Team Leadership
Vendor Management
Program Management
Process Improvement
BPO
Business Analysis
Call Center
Outsourcing
E-commerce
IT Service Management
ITIL
Business Process Improvement
CRM
Call Centers
Enterprise Software
Leadership
Management
SaaS
Software Development
Customer Relationship Management (CRM)
Microsoft Excel
Customer Relationship Management Crm
E Commerce
Information Technology
Technology
Infrastructure
Solutions
Business Process
Customer Relationship Management
K. Engstrom Summary
K. Engstrom, based in Newark, DE, US, is currently a Executive Director at CAI. K. Engstrom brings experience from previous roles at Computer Aid, Inc., Turn IT Solutions LLC and Alorica. K. Engstrom holds a 1997 - 1999 MBA in Business @ NYU Stern School of Business. With a robust skill set that includes Executive Management, IT Management, Team Leadership, Vendor Management, Program Management and more. K. Engstrom has 2 emails and 1 mobile phone numbers on RocketReach.
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