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Justin Lee Location
Sydney, NSW, AU
Justin Lee Work
Director @ (April 2021 - Present)
Director Customer Experience and Insights, Expedia Group @ (August 2017 - February 2021)
Director of Customer Experience and Loyalty @ (December 2013 - July 2017)
Director of Nz and Customer Experience @ (March 2012 - February 2013)
Senior Manager, Customer Experience @ (July 2011 - February 2012)
Customer Experience Manager @ (October 2009 - November 2011)
Head of Go to Market Planning and Process @ (September 2005 - September 2008)
Brand and Communications Project Manager @ (September 2006 - October 2007)
Program Manager Consultant @ (September 2004 - March 2006)
Justin Lee Education
UNSW Australia
Master Of Business Administration
2008-2011
Geelong Grammar School 1989-1993
Justin Lee Skills
Program Management
Telecommunications
Change Management
Voice of the Customer
Marketing Operations
Strategy
Service Management
PMO
Leadership
Customer Experience
Process Improvement
Stakeholder Management
Project Portfolio Management
User Experience
Business Process Improvement
Cross-functional Team Leadership
Outsourcing
Management
Project Management
Call Centers
Business Process
Service Delivery
Customer Service
Project Delivery
CRM
Integration
Vendor Management
Net Promoter Score
IT Strategy
Cross Functional Team Leadership
Import
Buyer
Justin Lee Summary
Justin Lee, based in Sydney, NSW, AU, is currently a Director at Strativity Group. Justin Lee brings experience from previous roles at Expedia, Inc.. Justin Lee holds a 2008 - 2011 Master Of Business Administration @ UNSW Australia. With a robust skill set that includes Program Management, Telecommunications, Change Management, Voice of the Customer, Marketing Operations and more. Justin Lee has 1 mobile phone numbers on RocketReach.
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