2006 -2011 Customer Service and Support Leadership @
1994 -2006 Multiple Positions Entry Level to Management @ Big O Tires Franchise
Justin James Skills
Contact Center Management
Contact Center Operations
Service Desk Management
Cross-functional Team Leadership
Customer Service
Continuous Improvement
Data Analysis
Customer Experience
Employee Relations
Sales
Quality Assurance
Retail
Budgets
Microsoft Office
Customer Retention
Training
Vendor Management
Account Management
Business Process Improvement
Negotiation
Sales Process
Marketing
Supply Chain
B2B
Hiring
Troubleshooting
Logistics
Pricing
Business Development
Sales Operations
Time Management
Business Planning
P&L Management
Automotive Aftermarket
Business Strategy
Inventory Control
New Business Development
Software Documentation
Business Analysis
Leadership Development
Project Planning
Human Resources
Strategy
Cross Functional Team Leadership
Justin James Summary
Justin James, based in United States, is currently a Managing Director, Technology Operations at TBC Corporation. Justin James brings experience from previous roles at TBC Corporation and Big O Tires. With a robust skill set that includes Contact Center Management, Contact Center Operations, Service Desk Management, Cross-functional Team Leadership, Customer Service and more. Justin James has 2 emails and 2 mobile phone numbers on RocketReach.
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