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June A. Location
London, GB
June A. Work
Head of Customer Experience @ (April 2022 - Present)
Business Support and Porting Manager @ (August 2019 - April 2022)
Service Transition Analyst @ (July 2018 - August 2019)
Certified Personal Trainer @ (November 2016 - June 2018)
Service Manager @ (April 2007 - June 2016)
Project Manager @ (November 2001 - August 2005)
Customer Service @ (March 1998 - January 2001)
Helpdesk Coordinator @ WorldCom (January 1997 - January 1998)
Clerical Officer @ (January 1994 - January 1996)
Clerical Officer @ (January 1992 - January 1994)
Clerical Officer @ (January 1990 - January 1992)
June A. Education
Brooke House Community College
HNC (Business and Finance)
City St George’s, University of London
SHORT COURSE STUDY (International Law :Systems and Organisations)
Great Russell Street -YMCA
Advanced Diploma (Personal Training)
June A. Skills
Account Management
Analytical Skills
Business Process Improvement
Change Management
Communication
Continuous Improvement
Customer Experience
Customer Relationship Management (CRM)
Customer Retention
Customer Satisfaction
Customer Service
Data Analysis
ITIL
Microsoft Excel
Microsoft Office
PRINCE2
Project Coordination
Project Management
Project Planning
Service Delivery
Service-Level Agreements (SLA)
Telecommunications
Troubleshooting
Vendor Management
June A. Summary
June A., based in London, GB, is currently a Head of Customer Experience at PiPcall. June A. brings experience from previous roles at Epsilon Telecommunications, Daisy Group, Virgin Active and Bloomberg LP. June A. holds a HNC in Business and Finance @ Brooke House Community College. With a robust skill set that includes Account Management, Analytical Skills, Business Process Improvement, Change Management, Communication and more.
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