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Paul Brock Location
Newport, GB
Paul Brock Work
Operations Support Engineer and Development Engineer @ (October 2024 - Present)
Chapter Manager - Technical Support @ (July 2019 - February 2024)
Technical Expert @ (October 2015 - July 2019)
3rd line Core Transmission Technical support @ (April 2009 - October 2015)
Transmission Tech Support Specialist @ (April 2009 - April 2013)
Network Operations Centre Engineer–Customer Assure @ (September 2005 - April 2009)
IT Manager and Principal test engineer @ Westcom UK Ltd (January 2002 - January 2005)
Installation and Maintenance engineer @ (January 1987 - January 2002)
Paul Brock Education
Bristol Grammar School, Bristol
9 x "0 levels" Grade C or above
Paul Brock Skills
3rd Line Support
Broadband
Communication
Computer Network Operations
Customer Experience
Customer Experience Management
Customer Operations
Customer Service
DWDM
Ethernet
Fiber Optics
IP
Internet Protocol (IP)
Leadership
MPLS
Managed Services
Microwave
Mobile Communications
Multi-disciplinary Teams
Multiprotocol Label Switching (MPLS)
Network Design
Network Engineering
Network Operations
Network Operations Center (NOC)
Networking
Optical Fiber
Optical Transport Network (OTN)
PDH
Problem Solving
Project Management
Provisioning
QoS
Radio
Resource Planning
SDH
Service Delivery
Stakeholder Engagement
Stakeholder Management
Synchronous Digital Hierarchy (SDH)
TCP/IP
Team Leadership
Teamwork
Telecommunications
Telephony
Testing
Transmission
Troubleshooting
VoIP
Voice over IP (VoIP)
WAN
Wide Area Network (WAN)
Wireless
Wireless Technologies
ATM networks
Synchronous Digital Hierarchy Sdh
Cabling
IP Networking
Fiber
Switches
SIP
Voice Over Ip Voip
PBX
DSL
Unified Communications
Routing
Synchronous Digital Hierarchy
Voice Over Ip
Paul Brock Summary
Paul Brock, based in Newport, GB, is currently a Operations Support Engineer and Development Engineer at PiPcall. Paul Brock brings experience from previous roles at Vodafone Business, Vodafone and Cable and Wireless. Paul Brock holds a 9 x "0 levels" Grade C or above @ Bristol Grammar School, Bristol. With a robust skill set that includes 3rd Line Support, Broadband, Communication, Computer Network Operations, Customer Experience and more. Paul Brock has 1 emails on RocketReach.
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