Junaid Mohammed Email & Phone Number
Vice President of Customer Success @ Scrut Automation
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Junaid Mohammed Location
- Bengaluru, KA, IN
Junaid Mohammed Work
- Vice President of Customer Success @ (July 2024 - Present)
- Vice President of Customer Success @ (July 2023 - July 2024)
- Head of Customer Success @ (January 2020 - July 2023)
- Senior Manager- Customer Success @ (February 2019 - January 2020)
- Director of Customer Success @ (June 2017 - February 2019)
- Senior Customer Experience Consultant @ (August 2016 - May 2017)
- Customer Success Manager @ (June 2015 - July 2016)
- Senior Software Engineer @ (August 2012 - June 2015)
- Research Assistant @ (October 2011 - March 2012)
- Technical Analyst @ (March 2011 - September 2011)
- Research Assistant @ (July 2010 - February 2011)
Junaid Mohammed Education
- Visvesvaraya Technological University
Bachelor's Degree (Chemical Engineering)
2006-2010
Junaid Mohammed Skills
- Business Process Improvement
- Customer Support
- Customer Service
- Thought Leadership
- Team Building
- Competitive Analysis
- Analytical Skills
- CSAT
- Net Promoter Score
- Revenue Generation
- Customer Experience Design
- Customer Experience Analysis
- Pricing Strategy
- Product Management
- Customer Success
- Cross-functional Team Leadership
- Questionnaire Design
- Customer Experience Management
- Customer Journeys
- Sales Management
- Sales
- Go-to-Market Strategy
- Churn Management
- Expansion Strategies
- Leadership
- Strategic Planning
- Software as a Service (SaaS)
- Cross-functional Collaborations
- Business Strategy
- Windows Server
- Change Management
- Active Directory
- VMware ESX
- Customer Relations
- Market Research
- Microsoft Office
- Business Development
- Business Analysis
- Requirements Analysis
- Project Management
- Customer Relationship Management (CRM)
- Management
- Team Management
- XML
- Oracle SOA Suite
- Engineering
- SDLC
- Oracle
- HTML
- Powershell
- Oracle 10g/11g
- JavaScript
- SQL Server Management Studio
- SQL
- Customer Relationship Management Crm
- Strategy
- Customer Relationship Management
Junaid Mohammed Summary
- Junaid Mohammed, based in Bengaluru, KA, IN, is currently a Vice President of Customer Success at Scrut Automation. Junaid Mohammed brings experience from previous roles at Hiver and CloudCherry. Junaid Mohammed holds a 2006 - 2010 Bachelor's Degree in Chemical Engineering @ Visvesvaraya Technological University. With a robust skill set that includes Business Process Improvement, Customer Support, Customer Service, Thought Leadership, Team Building and more. Junaid Mohammed has 2 emails and 1 mobile phone numbers on RocketReach.
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