Master of Science (MSc) (Speech and Language Technology)
2012 - 2013
Instituto Superior Técnico
Certificate (Machine Learning with Big Data)
2013 - 2013
York University
Bachelor of Arts, Honours Double Major Cum Laude (Italian Studies & Linguistics)
2008 - 2012
Universidade de Coimbra / University of Coimbra
Certificate (Advanced Portuguese Language and Literature)
2011 - 2012
Università di Bologna
Certificate (Advanced Italian)
2009 - 2009
John & Jenny TCM College
Traditional Chinese Medicine
2018 - 2020
Julian Silva's Skills
Customer Satisfaction
Upstream Works for Finesse
Contact Centers
Integration
Troubleshooting
High Availability
IT Infrastructure Design
Web Applications
Python
SSL
Julian Silva's Summary
Julian Silva, based in Toronto, ON, CA, is currently a Principal Engineer at TTEC Digital, bringing experience from previous roles at Emploi et Développement social Canada (EDSC) /, John & Jenny Traditional Chinese Medicine College, Independent Consultant and Upstream Works Software. Julian Silva holds a 2012 - 2013 Master of Science (MSc) in Speech and Language Technology @ The University of Edinburgh. With a robust skill set that includes Customer Satisfaction, Upstream Works for Finesse, Contact Centers, Integration, Troubleshooting and more, Julian Silva contributes valuable insights to the industry. Julian Silva has 1 email on RocketReach.