Julia Smith Location
- United Kingdom
Julia Smith Work
- 2016 - now Head Of Service Delivery @
- 2014 - 2016 Head of Customer Service Operations and Risk Management Services @
- 2012 - 2014 National Service Manager @
- 1992 - 2010 Operations manager @
Julia Smith Skills
- Contact Center Management
- Contact Center Operations
- Customer Experience Transformation
- Outsourcing
- Complaint Management
- Customer Experience
- Leadership
- Stakeholder Management
- Process Improvement
- Change Management
- Insurance
- General Insurance
- Marketing
- Risk Management
- Financial Analysis
- Sales Management
- Strategic Planning
- Customer Service
- Microsoft Excel
- Business Analysis
Julia Smith Summary
- Julia Smith, based in United Kingdom, is currently a Head Of Service Delivery at NFU Mutual. Julia Smith brings experience from previous roles at NFU Mutual and Legal & General. With a robust skill set that includes Contact Center Management, Contact Center Operations, Customer Experience Transformation, Outsourcing, Complaint Management and more. Julia Smith has 1 emails on RocketReach.
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Top NFU Mutual Employees
Nick Blacknell
Head of Claims Supply and Services
Hemel Hempstead, GB
Malcolm Woodward
Head of IT Shared Services
Stourbridge, GB
Chris Pettit
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Matthew Byrne
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Lee Noble
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Jacqui Timothy
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Piers Watson
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Dave Rossall
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