Julia Smith Email
Head Of Service Delivery @ NFU Mutual
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Julia Smith Location
- United Kingdom
Julia Smith Work
- 2016 -now Head Of Service Delivery @
- 2014 -2016 Head of Customer Service Operations and Risk Management Services @
- 2012 -2014 National Service Manager @
- 1992 -2010 Operations manager @
Julia Smith Skills
- Contact Center Management
- Contact Center Operations
- Customer Experience Transformation
- Outsourcing
- Complaint Management
- Customer Experience
- Leadership
- Stakeholder Management
- Process Improvement
- Change Management
- Insurance
- General Insurance
- Marketing
- Risk Management
- Financial Analysis
- Sales Management
- Strategic Planning
- Customer Service
- Microsoft Excel
- Business Analysis
Julia Smith Summary
- Julia Smith, based in United Kingdom, is currently a Head Of Service Delivery at NFU Mutual. Julia Smith brings experience from previous roles at NFU Mutual and Legal & General. With a robust skill set that includes Contact Center Management, Contact Center Operations, Customer Experience Transformation, Outsourcing, Complaint Management and more. Julia Smith has 1 emails on RocketReach.
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Top NFU Mutual Employees
Malcolm Woodward
Head of IT Shared Services
Stourbridge, GB
Gareth Brown
Head of IT Demand Management
Stratford-upon-Avon, GB
Chris Pettit
Head Of Strategy
Tiddington, GB
Deane Copson
Head of Enterprise IT Architecture
Leicester, GB
Matthew Byrne
Head of Model Risk
Bidford-on-Avon, GB
Lee Noble
Head of Motor Claims Operations
Eastbourne, GB
Martyn Dyson
Head of Propositions
Cirencester, GB
Piers Watson
Head Of Customer Experience
London, GB
William Fensom
Head of Architecture
Bidford-on-Avon, GB
David Dunnett
Head of Solution Architecture
Stratford-upon-Avon, GB
Dave Rossall
Head of Motor Claims (Head Office)
Bradford, GB
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