Piers Watson Email & Phone Number
Head Of Customer Experience @ NFU Mutual
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Piers Watson Location
- London, GB
Piers Watson Work
- 2020 -now Head Of Customer Experience @
- 2020 -2020 Business Strategy and Customer Experience Transformation @
- 2015 -2020 Head of UK and I Customer Propositions @
- 2013 -2015 Head of Strategy, Insurance and Savings Division (LGAS) @
- 2009 -2013 Head of Strategy and Development, Savings Division @
- 2007 -2009 Head of Strategy and Planning, Wealth Management @
- 2004 -2007 Managing Consultant, Customer Transformation and Change Management @
- 2001 -2003 Global Marketing Manager, Automotive and High-Tech Sector @
- 1999 -2000 European Marketing Manager, Automotive Centre of Excellence @
- 1996 -1999 UK Marketing Manager @
- 1995 -1996 Business Development and Solution Design @
Piers Watson Education
- Cambridge Business School (Post Grad Dip M)
DipM (Diploma in Marketing)
1996-1996 - De Montfort University
BSc (Hons) (BSc Industrial & Business Systems)
1989-1993
Piers Watson Skills
- Business Transformation
- Stakeholder Management
- Change Management
- Management Consulting
- Operating Models
- Business Strategy
- Financial Services
- Business Case
- Strategy
- Customer Experience
- Business Process Improvement
- Program Management
- Business Analysis
- Organizational Design
- Proposition Development
- Acquisition Integration
- Outsourcing
- Governance
- Project Portfolio Management
- Thought Leadership
- Business Planning
- Business Development
- CRM
- Business Process
- Management
- Leadership
- Customer Relationship Management (CRM)
- Consulting
- Step
- Customer Relationship Management Crm
- Sales
- Market Entry
- Rationalisation
- Marketing
- Line Management
- Csat
- Agile Methodologies
- New Proposition Development
- Market Sizing
- Net Promoter Score
- Loyalty Programs
- Customer Experience Management
- Customer Insight
- Senior Stakeholder Management
- Cross Functional Team Leadership
- SME
- Customer Loyalty
- Segmentation
- Go To Market Strategy
- Financial Analysis
- General Insurance
- Balanced Scorecard
- Marketing Strategy
- Health Insurance
- Customer Value Proposition
- Presentations
- Customer Relationship Management
Piers Watson Summary
- Piers Watson, based in London, GB, is currently a Head Of Customer Experience at NFU Mutual. Piers Watson brings experience from previous roles at PIERS WATSON ASSOCIATES LTD, AXA UK and Legal & General. Piers Watson holds a 1996 - 1996 DipM in Diploma in Marketing @ Cambridge Business School (Post Grad Dip M). With a robust skill set that includes Business Transformation, Stakeholder Management, Change Management, Management Consulting, Operating Models and more. Piers Watson has 2 emails on RocketReach.
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