Jude O'Sullivan Email & Phone Number
Chief Customer and Operations Officer @ Carolina West Wireless
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Jude O'Sullivan Location
- Huntersville, NC, US
Jude O'Sullivan Work
- 2014 -now Chief Customer and Operations Officer @
- 2009 -2014 Vice President of Operations @
- 1997 -2009 Director of Customer Service @ AT&T (acquired Dobson)
- 1997 -2007 Director of Customer Operations @ Dobson Communications (acquired American Cellular)
- 1998 -2000 Director of Business Operations @
- 1996 -1998 Director of Client Services, Director of Inventory Procurement @ PriCellular
Jude O'Sullivan Education
- University of Maryland Global Campus
Master of Business Administration (M.B.A.)
- University of Maryland Global Campus
Master of Science (MS) (Information Technology - Telecommunications Management)
- Empire State University
Bachelor of Science (BS) (Business Management & Economics)
- Cornell University
Financial Management Certificate
Jude O'Sullivan Skills
- Financial Literacy
- Executive Management
- Call Centers
- Customer Experience
- Business Operations
- Operations Management
- Telecommunications
- Customer Satisfaction
- Customer Retention
- Process Improvement
- Project Planning
- Sales Management
- P&L Management
- Strategic Planning
- Vendor Management
- Change Management
- Program Management
- Budgets
- Sales Operations
- Start-ups
- Wireless Technologies
- Business Development
- KPI
- Six Sigma
- Human Resources
- Customer Relationship Management (CRM)
- Corporate Communications
- Cross-functional Team Leadership
- Team Building
- Customer Service
- Communications
- Thought Leadership
- Training
- Omni Channel Support
- NPS
- Government/Regulatory Affairs
- Billing/Revenue Assurance
- Customer Lifecycle Management
- Data driven analytics
- Mobile Technology
- General Management
- CCXP
- Call Center
- Leadership
- Management
- Sales
- Wireless
- Business Planning
- Product Management
- Quality Assurance
- Negotiation
- Team Leadership
- Coaching
- Start Ups
- Project Management
- Contact Centers
- Business Process Improvement
- Strategy
- Cross Functional Team Leadership
- Procurement
- Customer Relationship Management Crm
- Customer Relationship Management
Jude O'Sullivan Summary
- Jude O'Sullivan, based in Huntersville, NC, US, is currently a Chief Customer and Operations Officer at Carolina West Wireless. Jude O'Sullivan brings experience from previous roles at Carolina West Wireless, AT&T (acquired Dobson), Dobson Communications (acquired American Cellular) and American Cellular (acquired PriCellular). Jude O'Sullivan holds a Master of Business Administration (M.B.A.) @ University of Maryland Global Campus. With a robust skill set that includes Financial Literacy, Executive Management, Call Centers, Customer Experience, Business Operations and more. Jude O'Sullivan has 1 emails and 1 mobile phone numbers on RocketReach.
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Jude O'Sullivan
Chief Customer and Operations Officer
Huntersville, NC, US
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