Talent Development Manager @ (October 2017 - Present)
Information Architect @ (February 2017 - October 2017)
Instructional Specialist @ (January 2012 - February 2017)
Deidre Cook Education
Appalachian State University
B.S.
Western Governors University
Master of Science
Deidre Cook Skills
Oral Communication
Talent Management
Multitasking
Problem Solving
Employee Engagement
Learning Management Systems
Budget Management
Training
Process Improvement
Software Documentation
Management
Quality Assurance
Performance Management
Business Analysis
Coaching
Project Management
Microsoft Office
Training & Development
Change Management
Six Sigma
Data Analysis
Vendor Management
SAP
PeopleSoft
Project Planning
Leadership Development
Project Coordination
System Administration
Workforce Management
Technical Writing
Reporting & Analysis
Technical Project Leadership
Avaya
IEX
Cisco
Collections
UPK
Verint
NICE
Targeted Selection
Situational Leadership
Business Process Improvement
Contact Centers
Time Management
Artificial Intelligence (AI)
Contract Negotiation
Cross-functional Team Leadership
Curriculum Development
Development Of Employees
Director level
Employee Recognition
Employee Relations
Engagement Survey Administration
Executive Presentations
Facilitation
Focus Group Facilitation
HR Business Partnership
HR Compliance
HR Technology Implementation
Human Capital Management
Indirect Team Leadership
Instructional Design
Knowledge Management
L&D Strategy
Learning and Development
Managing the Learning Function
Onboarding Program Design
Organizational Development
People Development
Process Design and Optimization
Reporting and Dashboards
Root Cause Analysis
Stakeholder Management
Strategic Communications
Strategic Human Resources Leadership
Talent Development
Train the Trainer
WordPress
Workforce Development
Workforce Planning
Aspect
Banking
SharePoint
Call Center
Training and Development
Reporting And Analysis
Lotus Notes
Teaching
Customer Satisfaction
Team Leadership
Actuate
Fs Pro
Customer Service
SQL
RightFax
MSP
Mortgage Servicing
Call Centers
Passport
Siebel
Deidre Cook Summary
Deidre Cook, based in Lenoir, NC, US, is currently a Senior Manager, HR and Organizational Effectiveness at Carolina West Wireless. Deidre Cook brings experience from previous roles at Carolina West Wireless and Lowe's Companies, Inc.. Deidre Cook holds a B.S. @ Appalachian State University. With a robust skill set that includes Oral Communication, Talent Management, Multitasking, Problem Solving, Employee Engagement and more. Deidre Cook has 2 emails and 3 mobile phone numbers on RocketReach.
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