Juan Cortez's Location
Los Angeles, CA, US
Juan Cortez's Work
- Senior Manager Guest Services @ The Cheesecake Factory
- Customer Service Manager CuraTel Division at Curacao @ Curacao
- Customer Service Supervisor @ 20th Century Insurance Co
- Operations Manager of Loan Servicing @ Bank of America
Juan Cortez's Education
- California Lutheran University
MBA (Finance and Marketing)
2014 - 2016 - University of Phoenix
B.S. (Business Management)
2005 - 2007
Juan Cortez's Skills
- Call Center
- Customer Relations
- Coaching
- Customer Satisfaction
- Hiring
- Customer Retention
- Customer Experience
- Customer Service
- Problem Solving
- Team Building
Juan Cortez's Summary
Juan Cortez, based in Los Angeles, CA, US, is currently a Senior Manager Guest Services at The Cheesecake Factory, bringing experience from previous roles at Curacao, 21st Century Insurance and Bank of America. Juan Cortez holds a 2014 - 2016 MBA in Finance and Marketing @ California Lutheran University. With a robust skill set that includes Call Center, Customer Relations, Coaching, Customer Satisfaction, Hiring and more, Juan Cortez contributes valuable insights to the industry. Juan Cortez has 4 emails on RocketReach.
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