Joyce F. Email
Community Manager @ VA Training PH
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Joyce F. Location
- Manila, Philippines
Joyce F. Work
- Community Manager @ (July 2025 - Present)
- Customer Support Specialist @ Freelance (June 2022 - December 2022)
- Customer Support Specialist @ (June 2022 - December 2022)
- Technical Support Engineer @ (June 2017 - December 2018)
- Pre-Sales Quoting Engineer @ (June 2012 - June 2017)
- Service Desk Analyst @ (October 2011 - June 2012)
- Help Desk Analyst @ (June 2008 - October 2011)
Joyce F. Education
- De La Salle Lipa
Bachelor of Science (Computational Science)
2000-2004
Joyce F. Skills
- 2nd Line IT Support
- 5S
- Account Coordination
- Active Directory
- Agorapulse
- Amazon Seller Central
- Analytical Skills
- Campaign Management
- Canva
- Cisco Certified
- Cisco-Certified Design Associate (CCDA)
- Coaching
- Communication
- Computer Literacy
- Computer Science Education
- Cross-functional Team Leadership
- Cross-training
- Customer Satisfaction
- Customer Support
- Desktop Computers
- Desktop Support Management
- Developers
- Documentation
- E-Commerce
- Employee Engagement
- End User Training
- Genesys Cloud
- Hardware Support
- Helium
- Help Desk Support
- IT Hardware Support
- IT Service Management
- IT Solutions
- ITIL
- Incident Management
- Information Technology
- Internet Protocol Suite (TCP/IP)
- LAN-WAN
- Management
- Mentoring New Hires
- Microsoft Office
- Microsoft Word
- Network Engineering
- Notion Productivity Software
- Pay Per Click (PPC)
- Problem Solving
- Product Listing
- Product Research
- Remediation
- Service Desk
- Service Improvement Plans
- ServiceNow
- Shopify
- Social Media
- Social Media Measurement
- Software Quality
- Standard Operating Procedure (SOP)
- Supplier Sourcing
- Technical Analysis
- Technical Assistance
- Technical Support
- Ticketing Systems
- Training
- Troubleshooting
- cisco certified network associate
- live agent
- monitask
Joyce F. Summary
- Joyce F., based in Metro Manila, Philippines, is currently a Community Manager at VA Training PH. Joyce F. brings experience from previous roles at Freelance, Upwork, Genesys and Accenture. Joyce F. holds a 2000 - 2004 Bachelor of Science in Computational Science @ De La Salle Lipa. With a robust skill set that includes 2nd Line IT Support, 5S, Account Coordination, Active Directory, Agorapulse and more. Joyce F. has 1 emails on RocketReach.
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