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Josh Morales Location
Denver, CO, US
Josh Morales Work
Head of Fulfillment @ (July 2025 - Present)
Senior Leader, Benefit Services @ (August 2023 - July 2025)
Operations Leader, Benefit Services @ (September 2022 - August 2023)
Operations Leader, Tax Resolution @ (May 2021 - November 2022)
Escalations and Quality Specialist, Member Operations @ (October 2019 - May 2021)
Consultant Intern, Operations and Analysis @ Over the Horizon, International (March 2019 - June 2019)
Event Coordinator, 2018 Mercedes Benz Christkindl Market @ (November 2018 - January 2019)
Membership Administration Intern @ (May 2018 - October 2018)
Josh Morales Education
University of Denver - Josef Korbel School of Global and Public Affairs
Master of Arts - MA (International Relations and Affairs)
2017-2019
The University of New Mexico
Bachelor of Arts - BA (Political Science and Government)
2013-2016
Walnut Hills High School
Josh Morales Skills
Active Listening
Adaptation
Analytical Skills
Artificial Intelligence (AI)
Benefits Administration
Business Process Improvement
Capacity Planning
Change Management
Coaching
Coaching & Mentoring
Communication
Cross-functional Coordination
Cross-functional Team Leadership
Customer Experience
Customer Relationship Management (CRM)
Customer Service
Customer Service Management
Customer Service Operations
Data Analysis
Data Entry
Data Storytelling
Decision-Making
Director level
Editing
Escalations Management
Event Planning
Export Controls
Foreign Languages
Group Work
Hiring
Import Export
Internal & External Communications
Internal Communications
International Development
International Relations
Interpersonal Communication
Interpersonal Skills
Leadership
Leadership Development
Leading Meetings
Literature Reviews
Management
Microsoft Excel
Microsoft Office
Microsoft Outlook
Microsoft PowerPoint
Microsoft Word
Operational Excellence
Operations Administration
Operations Management
Organization Skills
Organizational Design
Peer Reviews
Performance Management
Performance Reviews
Personal Development
Policy Analysis
Political Science
Politics
Problem Solving
Process Automation
Program Evaluation
Project Analysis
Project Management
Public Speaking
Qualitative & Quantitative Research Methodologies
Qualitative Research
Research
Sales
Salesforce Training
Salesforce.com
Senior Leadership
Sensitivity
Social Media
Sponsorship
Standard Operating Procedure (SOP)
Strategic Communications
Strategic Planning
Strategic Thinking
Talent Development
Team Leadership
Team Management
Teamwork
Time Management
Writing
Written Communication
Josh Morales Summary
Josh Morales, based in Denver, CO, US, is currently a Head of Fulfillment at Gusto. Josh Morales brings experience from previous roles at Gusto. Josh Morales holds a 2017 - 2019 Master of Arts - MA in International Relations and Affairs @ University of Denver - Josef Korbel School of Global and Public Affairs. With a robust skill set that includes Active Listening, Adaptation, Analytical Skills, Artificial Intelligence (AI), Benefits Administration and more. Josh Morales has 1 emails and 3 mobile phone numbers on RocketReach.
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