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Josh Hess Location
Centerburg, OH, US
Josh Hess Work
Incident and Problem Management Specialist @ (November 2024 - Present)
Site Reliability Engineering Manager @ (December 2020 - June 2023)
Digital Commerce Service Delivery Manager @ (October 2018 - December 2020)
Site Reliability Engineering Manager @ (June 2016 - October 2018)
Vice President, Major Incident Team @ (November 2014 - June 2016)
Production Operations Manager @ (November 2013 - November 2014)
Incident Manager @ (November 2012 - November 2013)
Tier 2 Application Support @ (July 2011 - November 2012)
Office Automation Support @ (November 2008 - July 2011)
System Admin and Tier 2 Application Support @ (May 2008 - November 2008)
Tier 2 Application Support @ (November 2007 - May 2008)
Tier 2 Help Desk Support @ (March 2007 - November 2007)
Josh Hess Education
Computer Training.Com
MCSE (Microsoft Certification)
2006-2006
Josh Hess Skills
Active Directory
Agile Methodologies
Amazon Web Services (AWS)
Availability Management
Business Analysis
Business Continuity
Business Continuity Planning
Business Process Improvement
Citrix
DNS
DevOps
Disaster Recovery
Hardware
IT Service Management
IT Strategy
ITIL
Identity & Access Management (IAM)
Incident Management
Infrastructure
Leadership
Microsoft Office
Networking
Operations Management
Problem Management
Process Definition
Process Improvement
Program Management
Project Management
Resource Management
SDLC
SQL
Security Management
Servers
Service Availability
SharePoint
Strategic Planning
Strategic Thinking
Strategic Vision
TCP/IP
Team Building
Team Leadership
Technical Support
Troubleshooting
Vendor Management
Windows 7
Windows Server
Windows System Administration
Windows XP
Windows XP Pro
XP
DHCP
Windows support
Hardware Support
Software
Software Installation
Data Management
Technology Change Management
Identity and Access Management Iam
IT Management
Intelligence Analysis
Management
Security
Amazon Web Services Aws
Amazon Web Services
Identity and Access Management
Josh Hess Summary
Josh Hess, based in Centerburg, OH, US, is currently a Incident and Problem Management Specialist at Bread Financial. Josh Hess brings experience from previous roles at Olo, Nike and Chase. Josh Hess holds a 2006 - 2006 MCSE in Microsoft Certification @ Computer Training.Com. With a robust skill set that includes Active Directory, Agile Methodologies, Amazon Web Services (AWS), Availability Management, Business Analysis and more. Josh Hess has 2 emails and 1 mobile phone numbers on RocketReach.
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