Josh Campbell Email & Phone Number
Service Manager @ XFER Communications
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Josh Campbell Location
- Detroit, MI, US
Josh Campbell Work
- Service Manager @ (January 2016 - Present)
- Client Relations Manager @ CareTech Solutions (August 2014 - October 2015)
- Service Desk Team Lead @ CareTech Solutions (September 2013 - August 2014)
- Service Desk Problem Manager @ CareTech Solutions (July 2013 - September 2013)
- Fire Marshal @ (September 2012 - June 2013)
- Security Officer @ (July 2012 - September 2012)
- Security Supervisor @ (September 2010 - July 2012)
- Military Police @ (September 2005 - September 2010)
Josh Campbell Education
- Baker College of Auburn Hills
Information Technology and Security
2014-2016 - Lake Orion High School
Josh Campbell Skills
- AI Integration in Business Operations
- AI Process Automation
- Account Growth Strategy
- Active Directory
- Allworx
- Business Process Mapping
- Change Management
- ChatGPT Prompt Engineering
- Citrix
- Client Onboarding Strategy
- Client Retention Programs
- Computer Hardware
- ConnectWise
- Counterterrorism
- Cross-Department Collaboration
- Customer Lifecycle Management
- Customer Relationship Management (CRM)
- Customer Service
- Customer Service Management
- Data-driven Decision Making
- Digital Transformation Leadership
- Emergency Response Planning
- Escalation Handling
- High-Stress Decision Making
- IT Service Management (ITSM)
- ITIL v3 Foundations Certified
- Incident Command
- Incident Management
- KPI Dashboard Development
- KPI Tracking and Analysis
- Knowledge Base Management
- Leadership Training
- Microsoft Copilot
- Microsoft Office
- Military
- Military Operations on Urban Terrain
- Military Experience
- Military Operations
- Operational Readiness Planning
- Operations Management
- Performance Management
- Personal Security
- Physical Security
- Process Improvement
- Process Standardization
- Remote Team Leadership
- Risk Assessment
- Root Cause Analysis (RCA)
- SaaS Management
- Security
- Security Clearance
- Security Protocol Enforcement
- Service Delivery
- Service Delivery Improvement
- Service Level Agreement (SLA) Management
- ShoreTel
- Software Documentation
- Staff Scheduling and Coordination
- Stakeholder Engagement
- Strategic Planning
- Team Coaching and Development
- Team Leadership
- Technical Documentation
- Technical Support
- Ticket Workflow Design
- Troubleshooting
- Vendor Management
- Windows
- Windows Server
- Workflow Optimization
- Windows 7
- Windows XP
- Marine Corps
- Weapons
- Photoshop
- Fire Marshall
- Military Police
- Accident Investigation
- Dreamweaver
- Non-Lethal Weapons
- Military Operations on Urban Terrain
- Microsoft Excel
- Non Lethal Weapons
- Operations on Urban Terrain
- Training
Josh Campbell Summary
- Josh Campbell, based in Detroit, MI, US, is currently a Service Manager at XFER Communications. Josh Campbell brings experience from previous roles at CareTech Solutions and G4S Security Services. Josh Campbell holds a 2014 - 2016 Information Technology and Security @ Baker College of Auburn Hills. With a robust skill set that includes AI Integration in Business Operations, AI Process Automation, Account Growth Strategy, Active Directory, Allworx and more. Josh Campbell has 1 emails and 1 mobile phone numbers on RocketReach.
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