Joseph Patrick Email & Phone Number
Director, Contact Center Platforms and Telecommunications @ Sun Auto Tire & Service
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Joseph Patrick Location
- Lexington, KY, US
Joseph Patrick Work
- Director, Contact Center Platforms and Telecommunications @ (July 2023 - Present)
- Senior Manager of Contact Center Technology @ (March 2022 - July 2023)
- Technology Manager - Customer Support @ (March 2021 - March 2022)
- System Administrator @ (May 2017 - March 2021)
- Valvoline Support Center System Administrator @ (June 2013 - March 2021)
Joseph Patrick Education
- Morehead State University
Bachelor of Science (B.S.) (Computer Science)
2007-2011
Joseph Patrick Skills
- API
- Analytics
- Business Process Improvement
- CTI
- Contact Center Management
- Contact Center Operations
- Contact Center Technology
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Service
- Data Analysis
- Digital Transformation
- Event Planning
- HTML
- ITIL
- IVR
- Information Technology
- Leadership
- Lotus Notes
- Management
- Marketing
- Microsoft Excel
- Microsoft Office
- NICE inContact
- Outlook
- Problem Management
- Problem Solving
- Process Improvement
- Process Management
- Project Management
- Public Relations
- Public Speaking
- Research
- Salesforce.com
- Social Media
- Strategic Planning
- Strategy
- System Administration
- Team Building
- Team Leadership
- Telecommunications Management
- Telephony
- Telephony Support
- User Experience (UX)
- Vendor Management
- Windows
- Workforce Management
Joseph Patrick Summary
- Joseph Patrick, based in Lexington, KY, US, is currently a Director, Contact Center Platforms and Telecommunications at Sun Auto Tire & Service. Joseph Patrick brings experience from previous roles at Sun Auto Tire & Service, Valvoline Inc. and Ashland Inc. Joseph Patrick holds a 2007 - 2011 Bachelor of Science (B.S.) in Computer Science @ Morehead State University. With a robust skill set that includes API, Analytics, Business Process Improvement, CTI, Contact Center Management and more. Joseph Patrick has 1 emails and 1 mobile phone numbers on RocketReach.
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Top Sun Auto Tire & Service Employees
Michael Toth
Chief Revenue and Strategy Officer
Philadelphia, PA, US
Thomas Allen
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Nashville, TN, US
Steve Powell
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Christopher Garman
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Greg Armbruster
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Chris Tavares
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Tony Puckett
Chief Executive Officer
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Felicia Delvecchio
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Yorktown Heights, NY, US
Carolyn Barnard
Chief People Officer
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Evan Collison
Vice President Supply Chain
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Dave Scheve
Chief Financial Officer
Louisville, KY, US
Shawn Castle
Vice President of Customer Experience
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Jason Haleva
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