Shawn Castle Email & Phone Number
Vice President of Customer Experience @ Sun Auto Tire & Service
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Shawn Castle Location
- Lexington, KY, US
Shawn Castle Work
- 2025 -now Vice President of Customer Experience @
- 2021 -2025 Vice President of Customer Care and Client Experience @
- 2020 -2021 Senior Director of Customer Support @
- 2016 -2020 Director Customer Support @
- 2005 -2015 Support Center Manager @
- 2001 -2005 Technology Consultant @
- 2000 -2001 Support Specialist @
- 1998 -2000 Fitness Specialist @
Shawn Castle Education
- Morehead State University
- Morehead State University
MBA (Marketing and Management)
Shawn Castle Skills
- Case Studies
- Trade Shows
- Sales Leadership
- Public Speaking
- Contact Center Optimization
- Contact Center Management
- Customer Retention
- Teamwork
- Customer Experience
- Customer Support
- Sales
- Technical Support
- Call Center Administration
- Call Center Development
- Presentations
- Information Technology
- Customer Success
- Cross-functional Team Leadership
- Process Improvement
- Service Desk
- IT Service Management
- Change Management
- Vendor Management
- Troubleshooting
- Team Leadership
- Call Centers
- Disaster Recovery
- Leadership
- Team Building
- Customer Satisfaction
- IT Management
- IT Strategy
- SharePoint
- ITIL
- Management
- Operations Management
- Sales Management
- Customer Service
- Integration
- SAP
- Sales Operations
- Six Sigma
- Software Documentation
- Visio
- Salesforce.com
- PMP
- Project Management
- Business Process Improvement
- Art
- Cross Functional Team Leadership
Shawn Castle Summary
- Shawn Castle, based in Lexington, KY, US, is currently a Vice President of Customer Experience at Sun Auto Tire & Service. Shawn Castle brings experience from previous roles at Sun Auto Tire & Service and Valvoline Inc.. Shawn Castle holds a Morehead State University. With a robust skill set that includes Case Studies, Trade Shows, Sales Leadership, Public Speaking, Contact Center Optimization and more. Shawn Castle has 2 emails and 2 mobile phone numbers on RocketReach.
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