Joseph Kumar Email & Phone Number
Director - Resource Management @ ANSR
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Joseph Kumar Work
- 2026 - now Director - Resource Management @
- 2024 - 2026 Associate Director - HR @
- 2019 - 2024 Chief Manager - Workforce Management @
- 2018 - 2019 Manager - Workforce Management @
- 2015 - 2017 Manager - Capacity Management @
- 2013 - 2015 Manager - Resource and Workforce Management @
- 2011 - 2013 Program Manager, Resource Management @
- 2008 - 2010 Team Manager @
- 2007 - 2008 Team Leader @
- 2002 - 2007 Team Leader @
Joseph Kumar Education
- ITIL V3 Foundation, Celtem
ITIL V3 Foundation (IT Service Management)
2010 - 2010 - St. Joseph's College, Tiruchirapalli, Tamil Nadu (Bharathidasan University)
B.Sc (Computer Science)
1999 - 2002
Joseph Kumar Skills
- Workforce Management
- Process Management
- Process Improvement
- Training
- Customer Service
- Service Delivery
- BPO
- Call Center
- Resource Management
- Sla
- Transition Management
- Outsourcing
- Vendor Management
- Service Delivery Management
- Metrics
- ITIL
- Offshoring
- Team Management
- Service Desk
- CRM
- Operations Management
- Program Management
Joseph Kumar Summary
- Joseph Kumar, is currently a Director - Resource Management at ANSR. Joseph Kumar brings experience from previous roles at ANSR, JMR Infotech and Microland Limited. Joseph Kumar holds a 2010 - 2010 ITIL V3 Foundation in IT Service Management @ ITIL V3 Foundation, Celtem. With a robust skill set that includes Workforce Management, Process Management, Process Improvement, Training, Customer Service and more. Joseph Kumar has 4 emails and 2 mobile phone numbers on RocketReach.
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