Joseph Kumar's Location
Bengaluru, KA, IN
Joseph Kumar's Work
- Chief Manager - Workforce Management @ JMR Infotech
- Manager - Workforce Management @ JMR Infotech
- Manager - Capacity Management @ Microland Limited
- Manager - Resource and Workforce Management @ Microland Limited
- Program Manager, Resource Management @ Unisys
- Team Manager @ Unisys
- Team Leader @ Unisys
- Team Leader @ Firstsource
Joseph Kumar's Education
- ITIL V3 Foundation, Celtem
ITIL V3 Foundation (IT Service Management)
2010 - 2010 - St. Joseph's College, Tiruchirapalli, Tamil Nadu (Bharathidasan University)
B.Sc (Computer Science)
1999 - 2002
Joseph Kumar's Skills
- Workforce Management
- Process Management
- Process Improvement
- Training
- Customer Service
- Service Delivery
- BPO
- Call Center
- Resource Management
- Sla
Joseph Kumar's Summary
Joseph Kumar, based in Bengaluru, KA, IN, is currently a Chief Manager - Workforce Management at JMR Infotech, bringing experience from previous roles at JMR Infotech, Microland Limited and Unisys Global Services - India. Joseph Kumar holds a 2010 - 2010 ITIL V3 Foundation in IT Service Management @ ITIL V3 Foundation, Celtem. With a robust skill set that includes Workforce Management, Process Management, Process Improvement, Training, Customer Service and more, Joseph Kumar contributes valuable insights to the industry. Joseph Kumar has 1 email on RocketReach.
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