José Rocha Email & Phone Number
Founder and Chief Executive Officer @ Genoa Performance
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José Rocha Location
- São Paulo, SP, BR
José Rocha Work
- Founder and Chief Executive Officer @ Genoa Performance (January 2017 - Present)
- Vice President of Operations Productivity @ (January 2014 - September 2016)
- Central Planning Director @ (January 2013 - December 2013)
- Business Support Director @ (February 2008 - December 2012)
- IT Senior Manager @ (March 2007 - January 2008)
- IT Manager @ (August 2002 - February 2007)
- IT Coordinator @ (April 1999 - July 2002)
- Technical Support Analyst @ (January 1998 - April 1999)
- Trainee @ (February 1996 - January 1998)
José Rocha Education
- Fgv Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas
Master of Business Administration (Business Administration, Management)
2010-2011 - IESE Business School 2008-2009
José Rocha Skills
- Outsourcing
- Team Leadership
- PMI
- ITIL
- BPO
- Portuguese
- Key Performance Indicators
- Contact Centers
- PMBOK
- Business Strategy
- Data Center
- IT Strategy
- Management
- PMO
- Pre-sales
- Project Management
- Solution Selling
- Strategic Planning
- Strategy
- Telecommunications
- Project Management Office (PMO)
- COBIT
- Avaya
- ERP
- Project Management Body of Knowledge (PMBOK)
- Service Delivery
- Business Process
- Artificial Intelligence (AI)
- Big Data Analytics
- Analytics
- Data Analytics
- Customer Experience
- Customer Experience Management
- Artificial Intelligence
- Augmented intelligence
José Rocha Summary
- José Rocha, based in São Paulo, SP, BR, is currently a Founder and Chief Executive Officer at Genoa Performance. José Rocha brings experience from previous roles at Atento. José Rocha holds a 2010 - 2011 Master of Business Administration in Business Administration, Management @ Fgv Eaesp - Escola De Administração De Empresas De São Paulo Da Fundação Getulio Vargas. With a robust skill set that includes Outsourcing, Team Leadership, PMI, ITIL, BPO and more. José Rocha has 2 emails and 3 mobile phone numbers on RocketReach.
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