Jose Martinez Email & Phone Number
Senior Director of Enterprise Support @ RealDefense
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Jose Martinez Location
- Glendora, CA, US
Jose Martinez Work
- Senior Director of Enterprise Support @ (February 2025 - Present)
- Senior Director of Client Care @ (July 2013 - September 2024)
- Director, Customer Care @ (July 2011 - June 2013)
- Vice President, Customer Relations @ (March 2009 - May 2011)
- Director, Training and Development @ (December 2006 - March 2009)
- Director, Customer Care and Retention @ (January 2006 - December 2006)
- Manager, Customer Service @ AOL / Xdrive.com (January 2004 - December 2005)
- Customer Service Manager @ ResponseBase (January 2002 - January 2004)
Jose Martinez Education
- Azusa Pacific University
BS (Organizational Leadership)
2002-2003 - University of California, Santa Cruz
Sociology / Education
1994-1998
Jose Martinez Skills
- Analysis
- Analytics
- Business Process Improvement
- CRM
- Call Center
- Call Centers
- Coaching
- Cross-functional Team Leadership
- Customer Experience
- Customer Relationship Management (CRM)
- Customer Retention
- Customer Satisfaction (CSAT)
- Customer Service
- Customer Support
- E-commerce
- Enterprise Software
- Finance
- Lead Generation
- Leadership
- Management
- Operational Efficiency
- Outsourcing
- Performance Management
- Process Improvement
- Product Management
- Professional Services
- Program Management
- Quality Assurance
- SaaS
- Sales
- Sales Management
- Selling
- Social Networking
- Start-ups
- Strategic Partnerships
- Strategic Planning
- Strategy
- Talent Management
- Team Leadership
- Technical Support
- Vendor Management
- E Commerce
- Cross Functional Team
- Start Ups
- Cross Functional Team Leadership
- Services
Jose Martinez Summary
- Jose Martinez, based in Glendora, CA, US, is currently a Senior Director of Enterprise Support at RealDefense. Jose Martinez brings experience from previous roles at TigerConnect, BeachMint, CyberDefender.com and MySpace.com. Jose Martinez holds a 2002 - 2003 BS in Organizational Leadership @ Azusa Pacific University. With a robust skill set that includes Analysis, Analytics, Business Process Improvement, CRM, Call Center and more. Jose Martinez has 1 emails and 6 mobile phone numbers on RocketReach.
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