Jordan Keating Email
Lead AI and Customer Experience Consultant @ Genesys
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Jordan Keating Location
- London, GB
Jordan Keating Work
- Lead AI and Customer Experience Consultant @ (June 2025 - Present)
- Group Head of Customer Experience and AI @ (January 2023 - March 2025)
- Senior Customer Experience Manager @ (April 2022 - January 2023)
- Senior Digital Transformation Manager @ (April 2020 - April 2022)
- Digital Transformation Manager @ (April 2019 - April 2020)
- Junior Digital Product Owner @ (September 2018 - April 2019)
- Customer Experience Manager @ (July 2016 - August 2017)
Jordan Keating Education
- University of Hertfordshire
Bachelor's Degree (Accounting and Economics)
2014-2018 - St Paul's Catholic School 2008-2014
Jordan Keating Skills
- Business Development
- Business Strategy
- Coaching
- Commercial Planning
- Customer Experience
- Customer Service
- Customer Service Operations
- Data Analysis
- Genesys Cloud CX
- Leadership
- Logistics Management
- Management
- Microsoft Excel
- Microsoft Office
- Microsoft Word
- Negotiation
- PowerPoint
- Presentations
- Project Management
- Public Speaking
- Research
- Social Media
- Strategy
- Team Building
- Team Leadership
- Teamwork
- Time Management
- Training
Jordan Keating Summary
- Jordan Keating, based in London, GB, is currently a Lead AI and Customer Experience Consultant at Genesys. Jordan Keating brings experience from previous roles at Bionic and Vodafone. Jordan Keating holds a 2014 - 2018 Bachelor's Degree in Accounting and Economics @ University of Hertfordshire. With a robust skill set that includes Business Development, Business Strategy, Coaching, Commercial Planning, Customer Experience and more. Jordan Keating has 2 emails on RocketReach.
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