Jonathon Fluckey Email & Phone Number
Contact Center Implementation Specialist @ SKYGEN
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Jonathon Fluckey Location
- Layton, UT, US
Jonathon Fluckey Work
- 2021 - now Contact Center Implementation Specialist @
- 2020 - 2021 Call Routing Sr. Analyst @
- 2019 - 2020 CX Sr. Analyst @
- 2017 - 2019 Supervisor - National Operations @
- 2014 - 2017 Supervisor- BGCO Phone Support @
- 2012 - 2014 Coordinator- Account Services @
- 2011 - 2012 Coordinator- Tech Support @
- 2010 - 2011 Customer Service Rep @
- 2008 - 2010 Accountant and Office Manager @ Skogen Group
Jonathon Fluckey Education
- DevPoint Labs
(Full Stack Web Development Certificate)
2019 - 2019 - Strayer University
Master of Business Administration (M.B.A.) (Project Management)
2010 - 2013 - University of Utah - David Eccles School of Business
Bachelor of Science (BS) (Business Administration and Management, General)
2007 - 2010
Jonathon Fluckey Skills
- ACD Management
- REST APIs
- IVR
- Call Routing
- Incontact Studio
- Project Management
- Customer Experience
- Call Centers
- Telecommunications
- Scrum
- Agile Methodologies
- Web Applications
- Application Development
- Business Intelligence (BI)
- SQL
- React.js
- Microsoft Excel
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Word
- HTML
- Cascading Style Sheets (CSS)
- JavaScript
- Ruby
- Git
- Github
- PostgreSQL
- Mac
- HTML5
- Google Suite
- Amazon Web Services (AWS)
- Node.js
- Postman API
- Management
- Leadership
- Team Leadership
- Teamwork
- Customer Service
- Professional Communication
- Coding Experience
- Full-Stack Development
- Amazon EC2
- CX
- Nice CXOne
- API Testing
- Swagger API
- API
- Test Automation
Jonathon Fluckey Summary
- Jonathon Fluckey, based in Layton, UT, US, is currently a Contact Center Implementation Specialist at SKYGEN. Jonathon Fluckey brings experience from previous roles at Verizon. Jonathon Fluckey holds a 2019 - 2019 DevPoint Labs. With a robust skill set that includes ACD Management, REST APIs, IVR, Call Routing, Incontact Studio and more. Jonathon Fluckey has 2 emails and 2 mobile phone numbers on RocketReach.
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Others Named Jonathon Fluckey
Jonathon Fluckey
Contact Center Implementation Specialist
Layton, UT, US
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